Restaurant Supervisor

Placements24; LegKraal Gate; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Tips/Service charge distribution

Professional development

Meal/ beverage discounts

Dynamic work environment

Job summary

Placements24 is seeking a dedicated Restaurant Supervisor for our client in Mahikeng. You will oversee daily restaurant operations, lead service staff, and ensure top-quality food and guest satisfaction.

Ideal candidates have proven supervisory experience in hospitality, strong leadership, and excellent communication. You will maintain safety and cleanliness standards while driving cost-effective operations in a fast-paced environment.

Qualifications

• Proven experience in a supervisory role within hospitality.
• Strong leadership and communication abilities.
• Excellent customer service mindset and problem-solving skills.
• Knowledge of food safety and hygiene regulations.
• Ability to manage guest complaints professionally.

Responsibilities

• Supervise daily restaurant operations, including opening and closing procedures.
• Ensure excellent customer service is provided to all guests.
• Train and schedule restaurant staff, monitor performance.
• Oversee inventory and ordering of supplies, controlling costs.
• Maintain high standards of cleanliness, hygiene, and safety in the dining area.

Skills

Supervisory experience

Customer service excellence

Leadership

Interpersonal skills

Food safety knowledge

Job description

About the Role

Our client is seeking a dedicated and service-oriented Restaurant Supervisor to join their team in Mahikeng . You will be responsible for overseeing the daily operations of the restaurant, ensuring high standards of food quality, service, and guest satisfaction. This role requires strong leadership skills, excellent communication, and a passion for the hospitality industry. You will lead a team of service staff, manage guest experiences, and contribute to the overall success and profitability of the restaurant.

Key Responsibilities

• Supervise daily restaurant operations, including opening and closing procedures.
• Ensure excellent customer service is provided to all guests.
• Manage and train restaurant staff, including scheduling and performance monitoring.
• Oversee inventory and ordering of supplies, ensuring cost-effectiveness.
• Maintain high standards of cleanliness, hygiene, and safety in the dining area.

Requirements

• Proven experience in a supervisory role within a restaurant or hospitality setting.
• Strong understanding of restaurant operations and customer service principles.
• Excellent leadership, communication, and interpersonal skills.
• Ability to handle guest complaints effectively and professionally.
• Knowledge of food safety and hygiene regulations is essential in Mahikeng.

Benefits

• Competitive salary and potential for tips or service charge distribution.
• Opportunities for professional development and career growth.
• Employee discounts on meals and beverages.
• A dynamic and fast-paced work environment.
• Work closely with a passionate culinary and service team.