Restaurant Operations Manager

Placements24; Rustenburg; On-site; ZAR 420,000 - 620,000; Full time

Benefits offered by this job

Competitive salary with bonuses

Medical aid and retirement fund

Career advancement opportunities

Staff meals and discounts

Dynamic and supportive work culture

Job summary

Placements24 is seeking an experienced Restaurant Operations Manager to oversee daily operations in Rustenburg. You will lead the FOH and BOH teams, manage inventory and costs, and uphold high standards of service and safety in a fast-paced, on-site setting.

The role requires proven restaurant management experience, strong leadership, and a passion for delivering exceptional guest experiences within a traditional hospitality environment. Competitive rewards and career growth are highlighted.

Qualifications

• Proven experience as a Restaurant Manager or senior operations role.
• Strong leadership and team management skills to inspire and develop staff.
• Solid knowledge of restaurant operations, including FOH/BOH management, P&L, and cost control.
• Proficient in POS systems and inventory management software.
• Exceptional customer service and problem-solving abilities.
• Commitment to maintaining high standards in a fast-paced, on-site environment.

Responsibilities

• Oversee day-to-day restaurant operations and service delivery.
• Lead, train, and motivate front-of-house and back-of-house teams to achieve service excellence.
• Oversee inventory management, stock control, and purchasing to minimize waste and control costs.
• Maintain high standards of food quality, presentation, and hygiene across all aspects of the operation.
• Implement and enforce policies to ensure health and safety compliance.
• Handle customer feedback and resolve issues promptly to maintain guest satisfaction.

Skills

Leadership

Team Management

Customer Service

Problem Solving

FOH/BOH management

Tools

POS systems

Inventory management software

P&L understanding

Job description

About the Role

Our client is seeking an experienced and motivated Restaurant Operations Manager to oversee daily operations at their bustling establishment in Rustenburg . This role is crucial for ensuring the highest standards of service, efficiency, and profitability. You will lead a dedicated team, manage inventory, and foster a positive dining environment for guests. The ideal candidate possesses a strong understanding of restaurant management, exceptional leadership skills, and a passion for delivering outstanding customer experiences in a traditional, on-site setting. This is an opportunity to make a significant impact on a well-regarded hospitality business.

Key Responsibilities

• Manage all day-to-day operations of the restaurant, ensuring smooth and efficient service delivery.
• Lead, train, and motivate the front-of-house and back-of-house teams to achieve service excellence.
• Oversee inventory management, stock control, and ordering of supplies to minimize waste and control costs.
• Maintain high standards of food quality, presentation, and hygiene across all aspects of the operation.
• Implement and enforce operational policies and procedures to ensure compliance with health and safety regulations.
• Handle customer feedback and resolve any issues promptly and professionally to maintain guest satisfaction.

Requirements

• Proven experience as a Restaurant Manager or in a similar senior operations role within the hospitality industry.
• Strong leadership and team management skills, with the ability to inspire and develop staff.
• Excellent understanding of restaurant operations, including FOH and BOH management, P&L, and cost control.
• Proficiency in POS systems and inventory management software.
• Exceptional customer service and problem-solving abilities.
• A deep commitment to maintaining high standards in a fast-paced, on-site environment.

Benefits

• Competitive salary package with performance-based bonuses.
• Comprehensive medical aid and retirement fund contributions.
• Opportunities for career advancement within the company.
• Staff meals and discounts on food and beverages.
• A dynamic and supportive work environment focused on culinary excellence.