Restaurant Supervisor

Placements24; Sandton; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary with tips

Career growth opportunities

Employee dining discounts

Medical benefits

Retirement benefits

Job summary

Placements24's upscale Sandton restaurant is seeking an enthusiastic Restaurant Supervisor to oversee daily front-of-house operations and deliver an exceptional dining experience. You will manage staff, uphold service standards, and ensure health and safety compliance in a high-volume setting.

With strong leadership, excellent communication, and experience with POS systems and inventory, you will train staff, handle guest inquiries, and collaborate with management to optimize service and guest

Qualifications

• Previous experience as a Restaurant Supervisor or in a similar leadership role.
• Strong knowledge of food and beverage service standards and operations.
• Excellent leadership, communication, and customer service skills.
• Ability to manage a team and work effectively under pressure.
• Proficiency in POS systems and basic inventory management.

Responsibilities

• Supervise and guide restaurant staff, ensuring efficient service delivery.
• Manage daily operations, including opening and closing procedures.
• Handle guest inquiries, feedback, and complaints professionally.
• Ensure adherence to quality and service standards across all F&B operations.
• Manage inventory levels and assist with ordering supplies.
• Train new staff members and provide ongoing coaching to the team.

Tools

POS systems

Job description

About the Role

Our client is seeking an enthusiastic and experienced Restaurant Supervisor to oversee daily operations at their upscale dining establishment in Sandton . This role is vital in ensuring an exceptional dining experience for guests and effective management of the front-of-house team. You will be responsible for maintaining high service standards, managing staff, overseeing inventory, and ensuring compliance with all health and safety regulations. This is an excellent opportunity to lead a team in one of Johannesburg's premier dining destinations.

Key Responsibilities

• Supervise and guide restaurant staff, ensuring efficient service delivery.
• Manage daily operations, including opening and closing procedures.
• Handle guest inquiries, feedback, and complaints professionally.
• Ensure adherence to quality and service standards across all F&B operations.
• Manage inventory levels and assist with ordering supplies.
• Train new staff members and provide ongoing coaching to the team.

Requirements

• Previous experience as a Restaurant Supervisor or in a similar leadership role.
• Strong knowledge of food and beverage service standards and operations.
• Excellent leadership, communication, and customer service skills.
• Ability to manage a team and work effectively under pressure.
• Proficiency in point-of-sale (POS) systems and basic inventory management.

Benefits

• Competitive salary with potential for tips and service charges.
• Opportunities for career growth within a reputable restaurant group.
• Employee discounts on dining and other services.
• Comprehensive medical and retirement benefits.
• A vibrant and dynamic work atmosphere.