Restaurant Supervisor: Lead Service & Guest Experience

Placements24; LegKraal Gate; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Tips/Service charge distribution

Professional development

Meal/ beverage discounts

Dynamic work environment

Job summary

Placements24 is seeking a dedicated Restaurant Supervisor for our client in Mahikeng. You will oversee daily restaurant operations, lead service staff, and ensure top-quality food and guest satisfaction.

Ideal candidates have proven supervisory experience in hospitality, strong leadership, and excellent communication. You will maintain safety and cleanliness standards while driving cost-effective operations in a fast-paced environment.

Qualifications

• Proven experience in a supervisory role within hospitality.
• Strong leadership and communication abilities.
• Excellent customer service mindset and problem-solving skills.
• Knowledge of food safety and hygiene regulations.
• Ability to manage guest complaints professionally.

Responsibilities

• Supervise daily restaurant operations, including opening and closing procedures.
• Ensure excellent customer service is provided to all guests.
• Train and schedule restaurant staff, monitor performance.
• Oversee inventory and ordering of supplies, controlling costs.
• Maintain high standards of cleanliness, hygiene, and safety in the dining area.

Skills

Supervisory experience

Customer service excellence

Leadership

Interpersonal skills

Food safety knowledge

Job description

Placements24 is seeking a dedicated Restaurant Supervisor for our client in Mahikeng. You will oversee daily restaurant operations, lead service staff, and ensure top-quality food and guest satisfaction.

Ideal candidates have proven supervisory experience in hospitality, strong leadership, and excellent communication. You will maintain safety and cleanliness standards while driving cost-effective operations in a fast-paced environment.