Restaurant Shift Manager

Placements24; LegKraal Gate; On-site; ZAR 180,000 - 260,000; Full time

Benefits offered by this job

Staff meals

Discounts on food & beverages

Medical aid

Retirement fund options

Career advancement

Performance bonuses

Job summary

Placements24 is seeking a proactive Restaurant Shift Manager to oversee daily operations at one of its popular establishments in Mahikeng. You will lead the team during shifts, ensure service quality, handle guest orders, and maintain high hygiene standards.

The ideal candidate will have supervisory restaurant experience, strong leadership and communication skills, and the ability to work under pressure while delivering exceptional dining experiences.

Qualifications

• Previous experience in a supervisory role within the restaurant or hospitality industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Knowledge of food safety regulations and operational procedures.
• Ability to work under pressure and manage multiple tasks simultaneously.
• Passion for delivering excellent customer service and dining experiences.

Responsibilities

• Supervise and coordinate all restaurant activities during assigned shifts.
• Lead, train, and motivate restaurant staff to provide outstanding customer service.
• Manage guest orders, ensuring accuracy and prompt delivery of food and beverages.
• Handle customer inquiries, feedback, and complaints effectively.
• Ensure compliance with all health, safety, and hygiene standards.
• Manage inventory, stock levels, and cash handling procedures.

Skills

Leadership

Team management

Customer service

Communication

Food safety

Job description

About the Role

Our client is seeking a proactive and experienced Restaurant Shift Manager to oversee daily operations at one of their popular establishments in Mahikeng . This role is crucial for ensuring the smooth running of the restaurant during shifts, leading the team, and maintaining exceptional standards of service, quality, and hygiene. You will be responsible for managing staff, handling customer interactions, ensuring operational efficiency, and contributing to a positive work environment. The ideal candidate is a strong leader with a passion for food and service, capable of making quick decisions and motivating their team to achieve excellent results.

Key Responsibilities

• Supervise and coordinate all restaurant activities during assigned shifts.
• Lead, train, and motivate restaurant staff to provide outstanding customer service.
• Manage guest orders, ensuring accuracy and prompt delivery of food and beverages.
• Handle customer inquiries, feedback, and complaints effectively.
• Ensure compliance with all health, safety, and hygiene standards.
• Manage inventory, stock levels, and cash handling procedures.

Requirements

• Previous experience in a supervisory role within the restaurant or hospitality industry .
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Knowledge of food safety regulations and operational procedures.
• Ability to work under pressure and manage multiple tasks simultaneously.
• Passion for delivering excellent customer service and dining experiences.

Benefits

• Competitive salary and potential for performance bonuses.
• Opportunities for career advancement within the restaurant group.
• Staff meals and discounts on food and beverages.
• Comprehensive medical aid and retirement fund options.
• A vibrant and fast-paced work environment.