Restaurant Floor Supervisor

Placements24; Centurion; On-site; ZAR 120,000 - 180,000; Full time

Benefits offered by this job

Staff meals and discounts on food and飲

Comprehensive training and development

Opportunities for advancement

Job summary

Placements24 is seeking an experienced Restaurant Floor Supervisor for our Centurion-based client. You will lead front-of-house operations, oversee service staff, and maintain high standards of guest experience during peak hours.

You will train and mentor team members, resolve guest inquiries, ensure food safety compliance, and collaborate with kitchen staff to deliver smooth service and an inviting dining atmosphere.

Qualifications

• Experience supervising front-of-house in a restaurant.
• Strong leadership and communication skills.
• Ability to work evenings, weekends, and holidays.

Responsibilities

• Supervise daily restaurant operations, including table service, customer interactions, and staff management.
• Train, mentor, and schedule restaurant service staff to ensure high performance and service standards.
• Handle customer inquiries, feedback, and complaints promptly and professionally.
• Ensure adherence to food safety, hygiene, and presentation standards.
• Manage inventory of service supplies and liaise with kitchen staff to ensure seamless service.
• Maintain a clean, organized, and inviting dining environment for guests.

Skills

Customer service

Leadership

Staff management

Job description

About the Role

Our client is seeking a motivated and experienced Restaurant Floor Supervisor to join their dynamic culinary team in Centurion . This role involves leading the front-of-house operations, ensuring impeccable service, and creating a welcoming atmosphere for all guests. You will be responsible for managing the service staff, maintaining high standards of quality, and ensuring a smooth flow of operations during service hours. This is a fantastic opportunity for an individual with a passion for food and service to grow within a reputable establishment.

Key Responsibilities

• Supervise daily restaurant operations, including table service, customer interactions, and staff management.
• Train, mentor, and schedule restaurant service staff to ensure high performance and service standards.
• Handle customer inquiries, feedback, and complaints promptly and professionally.
• Ensure adherence to food safety, hygiene, and presentation standards.
• Manage inventory of service supplies and liaise with kitchen staff to ensure seamless service.
• Maintain a clean, organized, and inviting dining environment for guests.

Requirements

• Previous experience as a Floor Supervisor or in a similar supervisory role in a restaurant.
• Strong understanding of front-of-house operations and customer service best practices.
• Excellent leadership, communication, and problem-solving skills.
• Ability to work effectively under pressure and manage multiple tasks simultaneously.
• Knowledge of health and safety regulations within the food service industry.
• Flexibility to work shifts, including evenings, weekends, and public holidays.

Benefits

• Competitive salary and gratuities.
• Opportunities for advancement within the restaurant group.
• Staff meals and discounts on food and beverages.
• Comprehensive training and development programs.
• A positive and energetic work environment focused on team success.