Restaurant Operations Leader – New Store Opening

Pedros; Durban; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Pedros is opening a brand-new store in Durban and seeks energetic individuals to join the launch team. The role focuses on managing daily restaurant/take-away operations, ensuring quality, stock control, and customer service at a high level.

The ideal candidate will have 1+ year of restaurant and fast-food service experience, strong leadership, organizational, and problem-solving skills, and the ability to drive profitability while maintaining SOPs and health-and-safety standards.

Qualifications

• Restaurant/fast-food management experience is preferred.
• GAAP knowledge and Micros experience are advantageous.
• Strong leadership and customer service abilities are essential.
• Excellent verbal and written communication skills.
• Ability to organize, multitask and manage staff effectively.

Responsibilities

• Overseeing overall operation of the restaurant/take-away.
• Ensuring quality standards of food and COMPANY'S SOPs.
• Overseeing and managing stock control, purchasing and orders.
• Dealing with customer complaints and maintaining service levels.
• Maximising profitability and meeting sales targets, including motivating staff.
• Managing staff including discipline and work rosters.
• Work within a team and drive the restaurant/take-away forward.
• Ensuring compliance with health and safety regulations.

Skills

Management

Customer service

Verbal communication

Problem-solving

Organizational skills

Tools

Micros

Job description

Pedros is opening a brand-new store in Durban and seeks energetic individuals to join the launch team. The role focuses on managing daily restaurant/take-away operations, ensuring quality, stock control, and customer service at a high level.

The ideal candidate will have 1+ year of restaurant and fast-food service experience, strong leadership, organizational, and problem-solving skills, and the ability to drive profitability while maintaining SOPs and health-and-safety standards.