Restaurant Team Lead – New Store Launch

Pedros Chicken; Limpopo; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Pedros Chicken is opening a brand-new store in Polokwane and seeks energetic individuals to join the launch team. This role offers growth in a fast-paced environment and a chance to help build a strong store culture from day one.

You will manage daily restaurant operations, uphold SOPs, handle stock and purchasing, resolve customer issues, and drive profitability with your team, while ensuring health and safety compliance.

Qualifications

• Restaurant and Fast-Food Service experience. Minimum +1 year related experience required.
• GAAP/ Micros experience and knowledge - advantageous.
• Management skills.
• Organizational skills.
• Customer Service and good verbal communication skills.
• Problem-solving skills.

Responsibilities

• Overseeing overall operation of the restaurant/ take-away
• Ensuring quality standards of food and COMPANY'S Standard Operating Procedures are maintained
• Overseeing and managing stock control, purchasing and orders
• Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away
• Maximising profitability and meeting sales and GP% targets, including motivating staff
• Managing staff including discipline and work rosters
• Work within a team and drive the restaurant/take-away forward
• Ensuring compliance with health and safety regulations

Skills

Management skills

Organizational skills

Customer service

Problem-solving

Tools

GAAP/Micros

Job description

Pedros Chicken is opening a brand-new store in Polokwane and seeks energetic individuals to join the launch team. This role offers growth in a fast-paced environment and a chance to help build a strong store culture from day one.

You will manage daily restaurant operations, uphold SOPs, handle stock and purchasing, resolve customer issues, and drive profitability with your team, while ensuring health and safety compliance.