Restaurant Store Launch Manager

Pedros; Pinetown; On-site; ZAR 300,000 - 450,000; Full time

Job summary

Pedros is launching a brand-new store in Pinetown, KwaZulu-Natal, and we are seeking passionate individuals to join the launch team. This role offers hands-on experience in a fast-paced restaurant setting and a chance to shape the store culture from day one.

You'll lead front-to-back operations, manage stock, ensure quality standards, and drive customer satisfaction while supporting a talented team through training and effective communication.

Qualifications

• Minimum 3 years of restaurant or fast-food service experience.
• GAAP knowledge is advantageous.
• Strong management and organizational skills.
• Excellent verbal communication and customer service.

Responsibilities

• Overseeing overall operation of the restaurant/take-away.
• Maintaining quality standards and SOP compliance.
• Managing stock control, purchasing and orders.
• Handling customer complaints and maintaining service levels.
• Motivating staff to maximise profitability and targets.
• Scheduling and disciplining staff; managing rosters.
• Ensuring health and safety regulations are followed.
• Leading recruitment, training, and performance evaluations.

Skills

Restaurant management

Staff management

Customer service

Problem-solving

Organizational skills

Job description

Pedros is launching a brand-new store in Pinetown, KwaZulu-Natal, and we are seeking passionate individuals to join the launch team. This role offers hands-on experience in a fast-paced restaurant setting and a chance to shape the store culture from day one.

You'll lead front-to-back operations, manage stock, ensure quality standards, and drive customer satisfaction while supporting a talented team through training and effective communication.