Restaurant Manager - Upscale Dining

Placements24; Vereeniging; Presencial; ZAR 350.000 - 420.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary package

Performance-based incentives and tips

Professional development opportunities

Employee meals and uniform provided

Profit sharing or bonuses

Descripción de la vacante

Placements24 is assisting an upscale dining restaurant in Vereeniging, Gauteng, to recruit an experienced Restaurant Manager. The role focuses on leading the front-of-house team, managing daily operations, elevating guest experiences, and safeguarding the restaurant's reputation for quality and service.

The ideal candidate will have strong leadership, a passion for hospitality, and the ability to thrive in a fast-paced, quality-driven environment.

Formación

• 3+ years as Restaurant Manager or Assistant in upscale/fine-dining.
• Experience in staff management, training & development.
• Strong knowledge of restaurant operations, service standards, inventory control, and cost management.
• Excellent customer service and interpersonal skills.
• Ability to work under pressure and manage multiple priorities.
• Knowledge of health and safety regulations.
• Passion for food, wine and hospitality.
• Willing to work evenings, weekends and public holidays.
• Good organizational and problem-solving abilities.
• Legally eligible to work in South Africa and willing to relocate to Vereeniging.

Responsabilidades

• Oversee all daily front-of-house operations, ensuring efficiency and high service standards.
• Lead, train, coach, and motivate FOH staff, fostering a positive work environment.
• Manage guest relations and promptly resolve issues or complaints.
• Control costs including labor, inventory and supplies while maintaining profitability.
• Ensure compliance with health, safety and hygiene regulations.
• Manage staff scheduling and ensure adequate shift coverage.
• Collaborate with Head Chef on menu presentations and operations.
• Monitor service quality and implement improvements as needed.
• Assist in developing marketing and promotional strategies for the restaurant.
• Maintain an appealing ambience and the dining area's cleanliness.

Conocimientos

Staff management

Leadership

Hospitality

Customer service

Operations

Cost control

Health & safety

Work under pressure

Multitasking

Descripción del empleo

About the Role

Our client, a sophisticated and highly sought-after upscale dining restaurant in Vereeniging, Gauteng, is currently recruiting an experienced and charismatic Restaurant Manager. This role is paramount to ensuring the consistent delivery of exceptional dining experiences and seamless operational management. You will be responsible for leading the front-of-house team, managing daily operations, driving customer satisfaction, and upholding the restaurant's reputation for quality and service. The ideal candidate will possess a strong understanding of restaurant operations, excellent leadership skills, a passion for hospitality, and the ability to thrive in a fast-paced, quality-driven environment. This is a prime opportunity to join a respected establishment and contribute to its continued success.

Key Responsibilities

• Oversee all daily front-of-house operations, ensuring efficiency and adherence to high service standards.
• Lead, train, coach, and motivate the FOH staff, fostering a positive and professional work environment.
• Manage guest relations, ensuring a high level of customer satisfaction and promptly resolving any issues or complaints.
• Control operational costs, including labor, inventory, and supplies, while maintaining profitability.
• Ensure compliance with all health, safety, and hygiene regulations.
• Manage staff scheduling and ensure adequate coverage for all shifts.
• Collaborate with the Head Chef on menu presentations and operational needs.
• Monitor service quality and implement improvements as necessary.
• Assist in developing and implementing marketing and promotional strategies for the restaurant.
• Maintain an appealing ambiance and ensure the cleanliness and maintenance of the dining area.

Requirements

• A minimum of 3 years of experience as a Restaurant Manager or Assistant Restaurant Manager in a similar upscale or fine-dining establishment.
• Proven experience in staff management, training, and development.
• Strong understanding of restaurant operations, including service standards, inventory control, and cost management.
• Excellent customer service and interpersonal skills.
• Ability to work effectively under pressure and manage multiple priorities.
• Knowledge of health and safety regulations is essential.
• A passion for food, wine, and exceptional hospitality.
• Flexibility to work evenings, weekends, and public holidays as required.
• Good organizational and problem-solving abilities.
• Must be legally eligible to work in South Africa and reside in or be willing to relocate to the Vereeniging area.

Benefits

• Competitive salary package.
• Performance-based incentives and tips.
• Opportunities for professional development and career advancement.
• Employee meals and uniform provided.
• A stimulating and rewarding work environment.
• Potential for profit sharing or bonuses.