Restaurant Manager

Placements24; Upington; On-site; ZAR 360,000 - 540,000; Full time

Benefits offered by this job

Competitive salary package

Performance-based bonus opportunities

Staff meals provided

Professional development and training

Job summary

Placements24 in Upington, Northern Cape, seeks an experienced Restaurant Manager to oversee front-of-house operations and ensure a seamless dining experience for guests.

You will lead and mentor staff, manage scheduling and payroll, control costs, and collaborate with the Head Chef on menu implementation to deliver outstanding service.

This role offers a competitive salary, performance bonuses, staff meals, and clear opportunities for career advancement within a vibrant hospitality environment.

Qualifications

• Proven experience as a Restaurant Manager in a reputable dining establishment.
• Strong knowledge of restaurant operations, F&B service, and cost control.
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage and motivate a diverse team.
• Proficiency in restaurant POS systems and basic financial management.
• Strong problem-solving abilities and attention to detail.
• Willingness to work evenings, weekends, and public holidays in Upington.

Responsibilities

• Manage daily restaurant operations, front-of-house, staff, and customer relations.
• Lead, train, and motivate the restaurant team to sustain high service standards.
• Oversee guest experiences, handle inquiries and resolve issues promptly.
• Schedule staff, payroll, and performance reviews.
• Control inventory for F&B, minimize waste and optimize costs.
• Ensure health and safety regulations are followed.
• Collaborate with Head Chef on menu implementation and coordination.
• Oversee cash handling, reconciliation, and P&L reporting.
• Develop strategies to boost customer satisfaction and sales.
• Maintain ambiance and cleanliness of premises.

Skills

Restaurant operations

Staff leadership

Customer service

Financial management

Cost control

Health & safety compliance

POS systems

Tools

POS systems

Job description

About the Role Our client, a highly-regarded restaurant celebrated for its exquisite cuisine and exceptional service in Upington, Northern Cape , is seeking a professional and experienced Restaurant Manager. This critical role involves overseeing all front-of-house operations, ensuring a seamless dining experience for guests, managing staff, controlling costs, and driving profitability. The ideal candidate will have a strong understanding of restaurant operations, excellent leadership qualities, and a passion for delivering outstanding customer service. This is an excellent opportunity to lead a thriving establishment in Upington .

Key Responsibilities

• Manage all aspects of daily restaurant operations, including front‑of‑house service, staff supervision, and customer relations.
• Lead, train, and motivate the restaurant team to maintain high service standards.
• Oversee guest experiences, handling inquiries, feedback, and resolving any issues promptly.
• Manage staff scheduling, payroll, and performance reviews.
• Control inventory for F&B items, manage stock levels, and minimize waste to optimize costs.
• Ensure compliance with all health, safety, and hygiene regulations.
• Collaborate with the Head Chef on menu implementation, specials, and operational coordination.
• Manage restaurant finances, including cash handling, reconciliation, and P&L reporting.
• Develop and implement strategies to enhance customer satisfaction and increase sales.
• Maintain the ambiance and cleanliness of the restaurant premises.

Requirements

• Proven experience as a Restaurant Manager in a reputable dining establishment.
• Strong knowledge of restaurant operations, food and beverage service, and cost control.
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage and motivate a diverse team.
• Proficiency in restaurant POS systems and basic financial management.
• Strong problem‑solving abilities and attention to detail.
• A passion for delivering exceptional guest experiences and high‑quality service.
• Flexibility to work evenings, weekends, and public holidays as required in Upington, Northern Cape .
• A thorough understanding of health and safety regulations.
• A professional and polished demeanor.

Benefits

• Competitive salary package.
• Performance‑based bonus opportunities.
• Professional development and training programs.
• A vibrant and dynamic work environment.
• Staff meals provided.
• Potential for career advancement within the hospitality sector.