Restaurant Floor Manager

Placements24; Vereeniging; Vor Ort; ZAR 180.000 - 300.000; Vollzeit

Benefits dieser Stelle

Staff meals and discounts

Career growth opportunities

Dynamic team environment

Zusammenfassung

Placements24 is seeking an experienced Restaurant Floor Manager for a popular Vereeniging venue. The role focuses on smooth front-of-house operations, delivering exceptional service, and leading the FOH team to create memorable dining experiences in Vereeniging.

The ideal candidate will have 3+ years in restaurant management, strong leadership, and a passion for hospitality, with flexibility for evenings, weekends, and holidays.

Qualifikationen

• Minimum of 3 years of experience as Floor Manager, Assistant Manager, or Supervisor in a busy restaurant.
• Proven ability to lead and motivate a team in a fast-paced environment.
• Excellent communication, interpersonal, and problem-solving skills.
• Strong understanding of restaurant operations and customer service best practices.

Aufgaben

• Oversee daily front-of-house operations, including opening and closing procedures.
• Manage and motivate a team of servers, bartenders, and hosts.
• Ensure high standards of customer service are consistently met.
• Handle guest inquiries, feedback, and complaints effectively and professionally.
• Manage table reservations and optimize seating arrangements.
• Oversee inventory of front-of-house supplies and ensure proper stock levels.
• Train new staff members and provide ongoing coaching to the team.
• Maintain a clean, safe, and welcoming dining environment.
• Collaborate with the kitchen team to ensure timely and accurate order fulfillment.
• Implement restaurant policies and procedures.

Kenntnisse

Leadership

Team motivation

Customer service

Communication

Staff training

Tools

POS systems

Jobbeschreibung

About the Role

Our client, a bustling and popular restaurant in Vereeniging, Gauteng, is seeking an experienced and energetic Restaurant Floor Manager. This role is crucial for ensuring the smooth and efficient operation of the dining room, delivering exceptional customer service, and managing the front-of-house team. The ideal candidate will have a proven track record in restaurant management, strong leadership skills, and a passion for creating a memorable dining experience for guests in Vereeniging.

Key Responsibilities

• Oversee daily front-of-house operations, including opening and closing procedures.
• Manage and motivate a team of servers, bartenders, and hosts.
• Ensure high standards of customer service are consistently met.
• Handle guest inquiries, feedback, and complaints effectively and professionally.
• Manage table reservations and optimize seating arrangements.
• Oversee inventory of front-of-house supplies and ensure proper stock levels.
• Train new staff members and provide ongoing coaching to the team.
• Maintain a clean, safe, and welcoming dining environment.
• Collaborate with the kitchen team to ensure timely and accurate order fulfillment.
• Implement restaurant policies and procedures.

Requirements

• Minimum of 3 years of experience as a Floor Manager, Assistant Manager, or Supervisor in a busy restaurant.
• Proven ability to lead and motivate a team.
• Excellent communication, interpersonal, and problem-solving skills.
• Strong understanding of restaurant operations and customer service best practices.
• Ability to work flexible hours, including evenings, weekends, and public holidays.
• Experience with point-of-sale (POS) systems.
• A passion for food and beverage and delivering outstanding hospitality.
• Ability to remain calm and efficient under pressure in the Vereeniging setting.
• Knowledge of health and safety regulations in a food service environment.
• Good organizational skills.

Benefits

• Competitive annual salary of ZAR.
• Opportunity to work in a vibrant restaurant environment in Vereeniging.
• Staff meals and discounts.
• Potential for career growth within the establishment.
• A dynamic and team-oriented workplace.