Food Service Supervisor

Placements24; Sol Plaatje Local Municipality; On-site; ZAR 250,000 - 360,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Professional development

Staff discounts on company services

Job summary

Placements24 in Upington, Northern Cape, is seeking an experienced Food Service Supervisor to oversee daily operations at a busy catering venue. You will lead a team of service staff, ensure efficient meal prep and timely delivery, and uphold high standards of hygiene and customer service.

The role requires strong leadership, operational focus, and the ability to manage staff performance, inventory, and food safety compliance.

Qualifications

• Experience as Food Service Supervisor or similar supervisory role.
• Strong knowledge of food preparation techniques, kitchen operations, and health & safety regulations.
• Excellent leadership and communication skills.
• Ability to multitask and work under pressure.
• Customer-focused problem solving.

Responsibilities

• Supervise and direct the work of food service staff, providing training, guidance, and performance feedback.
• Oversee the preparation, cooking, and presentation of food, ensuring adherence to quality and safety standards.
• Manage inventory levels, including ordering supplies, receiving stock, and conducting regular stocktakes.
• Ensure compliance with all health, safety, and sanitation regulations in the food service area.
• Handle customer inquiries and resolve any service-related issues promptly and professionally.

Skills

Leadership

Staff training

Customer service

Interpersonal skills

Inventory management

Health & safety

Job description

About the Role

Our client is seeking an experienced and proactive Food Service Supervisor to oversee daily operations at a bustling catering venue in Upington. You will be responsible for leading a team of food service staff, ensuring the efficient preparation and delivery of high-quality meals, and maintaining exemplary standards of hygiene and customer service. This role requires strong leadership skills, a keen eye for operational efficiency, and a commitment to delivering exceptional dining experiences. The successful candidate will play a key role in managing staff performance, controlling inventory, and ensuring the smooth running of all food service activities.

Key Responsibilities

• Supervise and direct the work of food service staff, providing training, guidance, and performance feedback.
• Oversee the preparation, cooking, and presentation of food, ensuring adherence to quality and safety standards.
• Manage inventory levels, including ordering supplies, receiving stock, and conducting regular stocktakes.
• Ensure compliance with all health, safety, and sanitation regulations in the food service area.
• Handle customer inquiries and resolve any service-related issues promptly and professionally.

Requirements

• Previous experience as a Food Service Supervisor or in a similar supervisory role within the hospitality industry.
• Strong understanding of food preparation techniques, kitchen operations, and health & safety regulations.
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage multiple tasks efficiently and work effectively under pressure.
• Demonstrated problem-solving abilities and a customer‑centric approach.

Benefits

• Competitive annual salary with potential for performance incentives.
• Health insurance and retirement savings plan.
• Opportunities for professional development and career advancement.
• Supportive management team and a positive work environment.
• Staff discounts on company services and products.