Food Service Supervisor - Restaurant Chain

Placements24; Gqeberha; On-site; ZAR 223,000 - 290,000; Full time

Benefits offered by this job

Competitive monthly salary

Career advancement opportunities

Staff discounts on meals

Ongoing training and development

Friendly and dynamic work atmosphere

Job summary

Placements24 is seeking a Food Service Supervisor on behalf of a well-established restaurant chain in Port Elizabeth. You will oversee daily operations, ensure outstanding customer service, and maintain high standards of food quality and presentation.

Lead a team, manage inventory, and ensure health and safety compliance in a busy environment. The role offers opportunities to develop leadership skills within a supportive hospitality team, with a competitive monthly salary and staff discounts.

Qualifications

• Previous supervisory experience in the food service industry.
• Knowledge of restaurant operations and food safety standards.
• Strong leadership and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Basic inventory management and cost control understanding.
• Flexibility to work evenings and weekends.

Responsibilities

• Supervise daily restaurant operations, ensuring smooth service and customer satisfaction.
• Train and mentor front-of-house staff on service standards, menu knowledge, and procedures.
• Monitor food and beverage quality, ensuring consistency with company standards.
• Manage inventory levels, place orders, and conduct regular stock takes to minimize waste.
• Ensure compliance with health, safety, and sanitation regulations.
• Handle customer feedback and resolve issues promptly and professionally.

Skills

Supervisory experience

Restaurant operations

Customer service

Leadership

Communication

Multi-tasking

Food safety

Shift flexibility

Job description

About the Role

Our client, a well-established restaurant chain , is looking for an energetic and detail-oriented Food Service Supervisor to join their team in Port Elizabeth . In this role, you will be responsible for overseeing daily operations, ensuring excellent customer service, and maintaining high standards of food quality and presentation. You will lead a team of service staff, manage inventory, and ensure compliance with all health and safety regulations. This position offers a great opportunity to develop leadership skills within a supportive and fast-paced hospitality environment, contributing to the success of the restaurant in Port Elizabeth .

Key Responsibilities

• Supervise daily restaurant operations, ensuring smooth service and customer satisfaction.
• Train and mentor front-of-house staff on service standards, menu knowledge, and operational procedures.
• Monitor food and beverage quality, ensuring consistency and adherence to company standards.
• Manage inventory levels, place orders, and conduct regular stock takes to minimize waste.
• Ensure compliance with all health, safety, and sanitation regulations.
• Handle customer feedback and resolve any issues promptly and professionally.

Requirements

• Previous experience in a supervisory role within the food service industry.
• Strong understanding of restaurant operations, customer service, and food safety standards.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work effectively in a fast-paced environment and manage multiple tasks.
• Basic understanding of inventory management and cost control.
• Flexibility to work shifts, including evenings and weekends.

Benefits

• Competitive monthly salary.
• Opportunities for career advancement within the company.
• Staff discounts on meals and other company products.
• Ongoing training and development programs.
• Friendly and dynamic work atmosphere.