Restaurant & Bar Operations Manager

Placements24; Bloemfontein; On-site; ZAR 480,000 - 720,000; Full time

Benefits offered by this job

Competitive salary

Medical aid

Pension fund

Staff discounts on food & beverages

Job summary

Placements24 is seeking a Restaurant & Bar Operations Manager for a premier establishment in Welkom, Free State. The role oversees restaurant and bar operations, drives guest satisfaction, leads the F&B team, and ensures profitability through strong cost control and menu development.

The ideal candidate has 5+ years in F&B management, proven leadership, and a solid grasp of budgeting and service standards. Hospitality qualifications are preferred, with experience in Welkom or the Free State as

Qualifications

• 5+ years of experience in food & beverage management, with a focus on restaurant and bar operations.
• Proven staff management and team leadership experience.
• Strong knowledge of F&B operations including menu costing, inventory control, and service standards.
• Solid understanding of financial management and budget control.
• Excellent communication, interpersonal, and customer service skills.
• Ability to work under pressure in a fast-paced environment.
• Hospitality qualification preferred.
• Welkom/Free State area experience is advantageous.
• Proficiency with POS systems and related software.

Responsibilities

• Oversee daily operations of the restaurant and bar to ensure smooth service delivery.
• Train, manage, and motivate F&B staff to maintain professional standards.
• Develop strategies to improve customer satisfaction and encourage repeat business.
• Control inventory, ordering, and supplier relationships for food, beverages, and supplies.
• Manage costs to achieve profitability targets (food, beverage, labor).
• Ensure compliance with health, safety, and hygiene regulations.
• Create beverage menus and promotions with the culinary team.
• Monitor service standards and implement improvements as needed.
• Handle guest inquiries and resolve issues promptly and professionally.

Skills

Leadership

Customer service

Communication

F&B operations

Budgeting

Education

Hospitality Management degree

Tools

POS systems

Job description

About the Role

Our client, a highly regarded establishment in Welkom, Free State , is searching for a skilled Restaurant & Bar Operations Manager to oversee its vibrant food and beverage outlets. This key position requires a dynamic individual with a passion for hospitality, exceptional leadership abilities, and a keen eye for operational efficiency. The successful candidate will be responsible for ensuring outstanding guest experiences, managing staff effectively, optimizing profitability, and maintaining the highest standards of service and quality within the restaurant and bar. We are seeking a results-oriented professional who can elevate the dining and drinking experiences offered in Welkom. This is an excellent opportunity to lead in a thriving hospitality environment.

Key Responsibilities

• Oversee the daily operations of the restaurant and bar, ensuring smooth service delivery.
• Manage, train, and motivate F&B staff, fostering a positive and professional atmosphere.
• Develop and implement strategies to enhance customer satisfaction and repeat business.
• Manage inventory, ordering, and supplier relationships for food, beverages, and supplies.
• Control costs, including food, beverage, and labor expenses, to achieve profitability targets.
• Ensure compliance with all health, safety, and hygiene regulations.
• Create appealing beverage menus and promotions in collaboration with the culinary team.
• Monitor service standards and implement improvements as needed.
• Handle guest inquiries and resolve any issues promptly and professionally.

Requirements

• Minimum of 5 years of experience in food and beverage management, with a strong focus on restaurant and bar operations.
• Proven experience in staff management and team leadership.
• Excellent knowledge of F&B operations, including menu costing, inventory control, and service standards.
• Strong understanding of financial management and budget control.
• Excellent communication, interpersonal, and customer service skills.
• Ability to work under pressure and manage multiple priorities in a fast-paced environment.
• A relevant qualification in Hospitality Management or a related field is preferred.
• Experience in Welkom or the surrounding Free State area is advantageous.
• Proficiency in POS systems and relevant software.

Benefits

Our client offers a competitive salary, commensurate with experience and skills, along with performance-based bonuses. Benefits include comprehensive medical aid, pension fund contributions, and staff discounts on food and beverages. This role provides a fantastic opportunity for career advancement within a reputable hospitality group. Join our team in Welkom and contribute to delivering exceptional dining and bar experiences. This is a demanding yet rewarding position for a dedicated hospitality professional.