Restaurant Manager

Dna Recruitment; Johannesburg; On-site; ZAR 254,000 - 304,000; Full time

Job summary

Dna Recruitment seeks an experienced Restaurant Manager to lead Front-of-House operations in Johannesburg, ensuring outstanding guest service, efficiency, and financial performance.

You will drive a hands-on, results-focused team, align with health and liquor regulations, and manage rostering, costs, menus, and service standards to uphold premium guest experiences.

Qualifications

• Hotel school diploma or hospitality degree is advantageous.
• Minimum 3 years' F&B Manager experience in 4- or 5-star environment.
• Strong leadership and people development skills.
• Excellent interpersonal and communication skills.
• Sound knowledge of F&B costings, budgeting and financial management.
• HR knowledge, including disciplinary processes.
• Excellent computer literacy, including Microsoft Word, Excel and Micros POS.
• Proven ability to maintain exceptional guest service and operational standards.
• Hands-on hospitality professional who can manage Front-of-House operations, rostering, service standards, guest satisfaction and budgets.

Responsibilities

• Ensure compliance with health and liquor laws.
• Maintain high guest satisfaction with personalised service.
• Update menus and wine lists when required.
• Keep all F&B expenditures within the budget.
• Monitor capital expenditure in line with requirements.
• Review revenue reports daily and flag discrepancies to F&B Ops Manager.
• Update selling prices across the F&B department.
• Maintain knowledge of F&B costings and revenue budgeting.
• Conduct total analysis of F&B financials and ensure hygiene and safety standards.
• Manage staff rostering within budget and create/train SOPs for operations.
• Maintain property standards and all equipment, furniture and fixtures.
• Ensure bars are stocked and fully functional.
• Maintain F&B standards across restaurant areas.

Skills

Front-of-House Leadership

Guest Service

F&B Budgeting

Staff Rostering

MS Excel

HR Disciplinary

Communication Skills

Operations Management

Education

Hotel School Diploma

Hospitality Degree (Bachelor's)

Tools

Micros POS

Job description

WE'RE HIRING | RESTAURANT MANAGER

Management Level | Hospitality & Food & Beverage

Location : Johannesburg

Remuneration : R25,000 per month

Position Type : Permanent

Our client is seeking an experienced Restaurant Manager to take responsibility for the overall management of the restaurant's Front-of-House operations, ensuring exceptional guest service, operational efficiency and the achievement of financial targets.

The successful candidate will bring strong leadership, commercial awareness and a passion for service excellence, with the ability to lead and develop a high-performing team while maintaining consistently high standards across restaurant operations.

KEY REQUIREMENTS

• Hotel School Diploma or equivalent Bachelor's Degree in Hospitality is advantageous
• Minimum 3 years' experience as a Food & Beverage Manager within a 4- or 5-star environment
• Strong leadership and people development skills
• Excellent interpersonal and communication skills
• Sound knowledge of F&B costings, revenue budgeting and financial management
• HR knowledge, including experience managing disciplinary processes
• Excellent computer literacy, including Microsoft Word, Excel and Micros POS
• Proven ability to maintain exceptional guest service and operational standards
• The role requires a hands-on hospitality professional who can effectively manage Front-of-House operations, staff rostering, service standards, guest satisfaction, budgets and operational compliance.

SPECIFIC RESPONSIBILITIES

• Ensure compliance with the relevant health and liquor laws.
• Ensure constant high guest satisfaction with a focus on personalised service.
• Update menus and wine lists when required.
• Ensure all expenditure in the F&B department is kept within the set budget.
• Ensure capital expenditure requirements are monitored and processed in accordance with operational requirements.
• Monitor revenue reports daily and bring discrepancies to the F&B Operations Manager's attention.
• Monitor and update all selling prices throughout the F&B department.
• Maintain knowledge of food and beverage costings.
• Maintain knowledge of food and beverage revenue budgeting.
  Conduct total analysis of the F&B financials.
• Ensure the highest standards of hygiene and safety are maintained throughout the department.
• Manage staff rostering while remaining within budget.
• Create, train and implement SOPs for operations.
• Maintain property standards as well as all operating equipment, furniture and fixtures.
• Ensure bars are stocked and fully functional.
• Maintain FCS standards throughout the restaurant and service areas.

PERFORMANCE ASSESSMENT

• Maintain and uphold the company's image at all times.
• Effective handling of guest requests, complaints and correspondence.
• Maintain high standards and costs within the set parameters.
• Ensure the efficiency of the department and the required level of service.
• Monitor guest service comments.

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