Resort and Spa Manager

Placements24; Bloemfontein; On-site; ZAR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Competitive salary

Bonuses

Medical & dental plans

Retirement plans

Relocation assistance

Staff discounts

Job summary

Placements24 is seeking an experienced Resort and Spa Manager to oversee operations at a luxury resort in Bloemfontein. The role requires leading all departments, including accommodation, F&B, leisure facilities, and the spa, with a focus on guest satisfaction and profitability.

The successful candidate should have 6+ years of progressive resort or luxury hotel management experience, strong financial acumen, and a background in spa operations.

Qualifications

• Minimum of 6 years of progressive management experience in resort or luxury hotel operations.
• Proven experience managing spa operations is highly desirable.
• Strong financial management skills, including budgeting and P&L responsibility.
• Excellent leadership, communication, and problem-solving abilities.
• Bachelor's degree in Hospitality Management or a related field is preferred.

Responsibilities

• Direct and manage all resort operations, ensuring high standards of service and guest satisfaction.
• Develop and implement strategic business plans to optimize revenue and control costs.
• Oversee the management and enhancement of the spa and wellness facilities.
• Lead, motivate, and develop all resort staff across various departments.
• Ensure compliance with health, safety, and environmental regulations.
• Manage vendor relationships and procurement processes for resort supplies and services.

Skills

Leadership

Financial management

Budgeting

P&L responsibility

Communication

Problem-solving

Spa operations management

Education

Bachelor's degree in Hospitality Management

Tools

Budgeting software

Procurement systems

Job description

About the Role

Our client is seeking an experienced and strategic Resort and Spa Manager to oversee the operations of a luxury resort property in Bloemfontein . You will be responsible for managing all aspects of the resort, including accommodation, food and beverage, leisure facilities, and the spa, ensuring exceptional guest experiences and profitability. This leadership role requires a deep understanding of the hospitality industry, strong financial acumen, and the ability to inspire a team dedicated to service excellence. You will play a key part in enhancing the resort's brand and attracting a discerning clientele.

Key Responsibilities

• Direct and manage all resort operations, ensuring high standards of service and guest satisfaction.
• Develop and implement strategic business plans to optimize revenue and control costs.
• Oversee the management and enhancement of the spa and wellness facilities.
• Lead, motivate, and develop all resort staff across various departments.
• Ensure compliance with health, safety, and environmental regulations.
• Manage vendor relationships and procurement processes for resort supplies and services.

Requirements

• Minimum of 6 years of progressive management experience in resort or luxury hotel operations.
• Proven experience managing spa operations is highly desirable.
• Strong financial management skills, including budgeting and P&L responsibility.
• Excellent leadership, communication, and problem-solving abilities.
• Bachelor's degree in Hospitality Management or a related field is preferred.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive medical, dental, and retirement plans.
• Relocation assistance may be available.
• Discounts on resort services and accommodations.
• A stimulating and rewarding work environment in a beautiful setting.