Senior Spa Manager

Placements24; Vereeniging; On-site; ZAR 600,000 - 800,000; Full time

Benefits offered by this job

Bonuses

Discounts on services and products

Development opportunities

Industry networking

Job summary

Placements24 seeks a Senior Spa Manager in Vereeniging to oversee all operational aspects of a luxury spa and wellness center. You will lead therapists and front-desk staff, ensure exceptional client experiences, manage inventory, and drive revenue growth.

You will guide service quality, implement innovative spa treatments, and create a positive, high-performance work culture in Vereeniging.

Qualifications

• Proven experience as a Spa Manager or senior management in hospitality or wellness.
• Strong understanding of spa operations, treatments and product lines.
• Excellent leadership and interpersonal skills.
• Proficiency with spa management software and POS systems.
• Business-minded with budgeting, finance and marketing experience.
• Passion for delivering exceptional guest experiences.

Responsibilities

• Manage day-to-day spa operations including staff scheduling and client relations.
• Oversee delivery of spa services ensuring quality and brand standards.
• Develop and implement marketing strategies to attract and retain clients.
• Manage spa inventory, product ordering, stock control and costs.
• Train and mentor spa staff to foster excellence and teamwork.
• Ensure compliance with health, safety, and sanitation regulations.

Skills

Spa management

Leadership

Budgeting

Marketing

Staff training

Customer service

Tools

Spa software

POS systems

Job description

About the Role

Our client, a luxurious spa and wellness center in Vereeniging , is looking for an accomplished Senior Spa Manager to oversee all operational aspects of their facility. This pivotal role involves leading a team of therapists and front-desk staff, ensuring exceptional client experiences, managing inventory, and driving revenue growth. You will be responsible for maintaining the highest standards of service, implementing innovative spa treatments, and fostering a positive and productive work environment. The ideal candidate possesses strong leadership skills, a comprehensive understanding of spa operations, and a passion for delivering world-class wellness services in Vereeniging .

Key Responsibilities

• Manage day-to-day spa operations, including staff scheduling, performance management, and client relations.
• Oversee the delivery of all spa services, ensuring consistency, quality, and adherence to brand standards.
• Develop and implement marketing strategies to attract new clients and retain existing ones.
• Manage spa inventory, including product ordering, stock control, and cost management.
• Train and mentor spa staff, fostering a culture of excellence, teamwork, and continuous improvement.
• Ensure compliance with all health, safety, and sanitation regulations.

Requirements

• Proven experience as a Spa Manager or in a senior management role within the hospitality or wellness industry.
• Strong understanding of spa operations, treatments, and product lines.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in spa management software and point-of-sale systems.
• A business-minded approach with experience in budgeting, financial management, and marketing.
• Passion for the wellness industry and a commitment to delivering exceptional guest experiences.

Benefits

• Competitive salary commensurate with experience and qualifications.
• Performance-based bonuses and incentives.
• Significant discounts on spa services and retail products.
• Opportunities for professional development and industry networking.
• A prestigious work environment in a leading wellness establishment in Vereeniging .