Senior Spa Manager

Placements24; LegKraal Gate; On-site; ZAR 670,000 - 1,004,000; Full time

Benefits offered by this job

Bonuses

Profit sharing

Health benefits

Discounts on services

Professional development

Networking

Job summary

Placements24 seeks a Senior Spa Manager to lead operations at a luxury wellness spa in Mahikeng. You will oversee staff, service quality, inventory, marketing and financial performance to deliver an unparalleled guest experience.

We offer a competitive salary with performance-based bonuses and profit sharing, comprehensive benefits, and opportunities for professional development within a premier wellness facility.

Qualifications

• Minimum 5 years in spa management or senior leadership in hospitality or wellness.
• Proven track record in staff management and achieving financial targets.
• Strong knowledge of spa services, treatments and product lines.
• Excellent communication, interpersonal and leadership skills.
• Proficiency with spa management software and general business applications.

Responsibilities

• Manage day-to-day spa operations and ensure exceptional client experiences.
• Lead, train and motivate a team of spa therapists, receptionists and support staff.
• Develop strategies to drive revenue and control costs.
• Oversee inventory management and procurement of spa supplies.
• Ensure adherence to health, safety and sanitation standards.
• Develop and execute marketing initiatives to attract clients.
• Handle client inquiries and resolve issues promptly and professionally.

Skills

Spa management

Staff management

Operational efficiency

Financial oversight

Leadership

Customer service

Tools

Spa management software

Job description

About the Role

Our client is seeking an experienced and dynamic Senior Spa Manager to lead operations at their luxury wellness spa in Mahikeng . This leadership role demands a blend of exceptional management skills, a passion for the beauty and wellness industry, and a keen eye for operational efficiency and client satisfaction. You will be responsible for overseeing all aspects of the spa, including staff management, service quality, inventory control, marketing, and financial performance. The ideal candidate is a strategic thinker, a motivator, and a champion for creating an unparalleled guest experience, ensuring the spa remains a premier destination for relaxation and rejuvenation.

Key Responsibilities

• Manage day-to-day spa operations, ensuring smooth service delivery and exceptional client experiences.
• Lead, train, and motivate a team of spa therapists, receptionists, and support staff.
• Develop and implement strategies to drive revenue, control costs, and achieve financial targets.
• Oversee inventory management, including ordering retail products and spa supplies.
• Ensure adherence to all health, safety, and sanitation standards.
• Develop and execute marketing initiatives to attract and retain clients.
• Handle client inquiries, feedback, and resolve any issues promptly and professionally.

Requirements

• A minimum of 5 years of experience in spa management or a senior leadership role within the hospitality or wellness industry.
• Proven track record in staff management, operational efficiency, and financial oversight.
• Strong understanding of spa services, treatments, and product lines.
• Excellent communication, interpersonal, and leadership skills.
• Proficiency in spa management software and general business applications.
• A passion for customer service and a commitment to maintaining high standards.

Benefits

• Competitive monthly salary with performance-based bonuses and profit sharing.
• Comprehensive health and wellness benefits package.
• Significant discounts on spa services and retail products.
• Opportunities for professional development and industry networking.
• A dynamic and rewarding work environment in a premier wellness facility.