Spa Manager

Placements24; Vereeniging; On-site; ZAR 300,000 - 460,000; Full time

Benefits offered by this job

Performance bonuses

Health benefits

Discounts on services and products

Professional development

Supportive team environment

Job summary

Placements24 is seeking an experienced Spa Manager to oversee operations at an upscale spa in Vereeniging. You will lead a team of therapists, ensure exceptional client service, manage inventory, and drive business growth in a luxury setting.

The ideal candidate will have strong spa knowledge, exemplary leadership and client-service skills, and a passion for delivering unforgettable guest experiences. The role focuses on profitability and operational excellence in a high-end environment.

Qualifications

• Proven experience in spa management or a senior role within the hospitality or beauty industry.
• Strong knowledge of spa treatments, products, and operational best practices.
• Excellent leadership, communication, and customer service skills.
• Experience with spa software and point-of-sale systems.
• Ability to manage budgets, control costs, and drive revenue growth.

Responsibilities

• Manage day-to-day spa operations, including staff scheduling, client bookings, and service delivery.
• Lead, train, and motivate spa staff, fostering a positive and high-performing team culture.
• Develop and implement marketing strategies to attract new clients and retain existing ones.
• Oversee inventory management, including ordering supplies and controlling costs.
• Ensure all services meet the spa's high standards for quality, hygiene, and client satisfaction.
• Monitor financial performance, prepare reports, and manage the spa's budget effectively in Vereeniging.

Skills

Leadership

Customer service

Operations management

Staff scheduling

Tools

Spa software

POS systems

Job description

About the Role

Our client is seeking an experienced and dynamic Spa Manager to oversee operations at their upscale spa located in Vereeniging . This critical role involves leading a team of therapists, ensuring exceptional client service, managing inventory, and driving business growth. You will be responsible for creating a relaxing and luxurious atmosphere while maintaining profitability and operational efficiency. The ideal candidate is a natural leader with a strong understanding of spa services, excellent interpersonal skills, and a passion for delivering unforgettable guest experiences.

Key Responsibilities

• Manage day-to-day spa operations, including staff scheduling, client bookings, and service delivery.
• Lead, train, and motivate spa staff, fostering a positive and high-performing team culture.
• Develop and implement marketing strategies to attract new clients and retain existing ones.
• Oversee inventory management, including ordering supplies and controlling costs.
• Ensure all services meet the spa's high standards for quality, hygiene, and client satisfaction.
• Monitor financial performance, prepare reports, and manage the spa's budget effectively in Vereeniging .

Requirements

• Proven experience in spa management or a senior role within the hospitality or beauty industry.
• Strong knowledge of spa treatments, products, and operational best practices.
• Excellent leadership, communication, and customer service skills.
• Experience with spa software and point-of-sale systems.
• Ability to manage budgets, control costs, and drive revenue growth.
• A passion for wellness and creating exceptional client experiences.

Benefits

• Competitive salary with performance-based bonuses.
• Health and wellness benefits package.
• Generous discounts on spa services and products.
• Opportunities for professional development and continuing education.
• A stimulating work environment with a dedicated and professional team.