Wellness Spa Manager

Placements24; Mossel Bay; On-site; ZAR 450,000 - 750,000; Full time

Benefits offered by this job

Health insurance

Retirement contribution

Employee discounts on services

Career growth opportunities

Job summary

Placements24 is seeking a dynamic Wellness Spa Manager to oversee operations at a premier Mossel Bay spa. You will lead staff, optimize performance, and elevate client experiences in a coastal Western Cape setting.

This role requires a proven leadership track, strong spa industry knowledge, financial acumen, and a commitment to exceptional service. Join a team focused on holistic wellness and community well-being while driving profitability and growth.

Qualifications

• Minimum of 5 years in spa management or related leadership role.
• Ability to lead a diverse team and drive performance.
• Strong knowledge of spa treatments and wellness therapies.
• Excellent financial acumen and P&L management skills.
• Exceptional customer service and interpersonal skills.

Responsibilities

• Oversee daily spa operations including scheduling, appointments, and facility management.
• Lead, motivate, and train spa therapists and reception staff.
• Manage inventory, control costs, and ensure profitability.
• Develop and implement marketing strategies to attract clients.
• Ensure compliance with health, safety, and hygiene regulations.

Skills

Team management

Customer service

Financial acumen

Spa treatments knowledge

Leadership

Job description

About the Role

Our client is seeking a dynamic and experienced Wellness Spa Manager to oversee operations at their premier spa located in the scenic town of Mossel Bay . This leadership role requires a passion for holistic wellness, exceptional customer service, and proven management capabilities. You will be responsible for managing staff, ensuring operational efficiency, enhancing the client experience, and driving the business forward within the beautiful Western Cape setting. This is an opportunity to lead a dedicated team and contribute to the well-being of the local community and visitors.

Key Responsibilities

• Oversee daily spa operations, including staff scheduling, client appointments, and facility management.
• Lead, motivate, and train spa therapists and reception staff to ensure high service standards.
• Manage inventory, control costs, and ensure profitability of the spa.
• Develop and implement marketing strategies to attract and retain clients.
• Ensure compliance with all health, safety, and hygiene regulations.

Requirements

• Minimum of 5 years of experience in spa management or a related leadership role within the hospitality or wellness industry.
• Demonstrated ability to manage a team and drive performance.
• Strong understanding of spa treatments, wellness therapies, and product knowledge.
• Excellent financial acumen and P&L management skills.
• Exceptional customer service and interpersonal skills.

Benefits

• Competitive salary and performance-based bonuses.
• Health insurance and retirement contribution options.
• Generous employee discounts on spa services and products.
• Opportunities for professional growth and development.
• Work in a beautiful coastal location renowned for its natural beauty.