Remote Wellness & Support Coordinator

Placements24; Upington; Hybrid; ZAR 480,000 - 720,000; Full time

Benefits offered by this job

Fully remote position

Remote training and development

Home office reimbursement

Job summary

Placements24 is seeking a highly motivated Remote Wellness & Support Coordinator to join its innovative service delivery team. You will design and deliver comprehensive remote wellness plans, assess needs, and facilitate access to mental health and social resources across regions.

Strong virtual communication and data privacy awareness are essential. The role focuses on digital wellness, requires advanced qualifications and extensive remote service delivery experience, and offers significant

Qualifications

• Advanced virtual communication and active listening skills.
• Experience with remote service delivery and telehealth platforms.
• Skills in needs assessment, care planning, and resource navigation via digital platforms.

Responsibilities

• Conduct virtual assessments to understand clients' wellness needs and challenges.
• Develop and implement personalized remote wellness and support plans.
• Coordinate access to mental health services, counseling, social programs, and other wellbeing resources.
• Provide ongoing virtual support, guidance, and encouragement to clients.
• Utilize video conferencing, phone, and secure messaging for client engagement.
• Maintain detailed, confidential electronic client records.
• Collaborate with a network of remote healthcare providers and support organisations.
• Stay updated on trends in digital wellness and remote support.
• Ensure privacy regulations and ethical standards in a remote setting.

Education

Master's degree in Psychology

Master's degree in Social Work

Master's degree in Counselling

Master's degree in Public Health

Job description

About the Role

Our client is seeking a highly motivated and experienced Remote Wellness & Support Coordinator to join their innovative service delivery team. This position is entirely remote, allowing you to work from anywhere while playing a crucial role in enhancing the well-being of individuals across various demographics. You will be responsible for coordinating and delivering comprehensive support services focused on mental, emotional, and social wellness. This involves assessing needs, providing resources, and facilitating access to support networks through digital platforms. The ideal candidate is a skilled communicator, adept at virtual client interaction, and possesses a strong understanding of wellness principles and resource navigation. This is an exceptional opportunity for a proactive professional to contribute to a forward-thinking organisation and shape the future of remote support services, impacting lives across regions from **Upington**.

Key Responsibilities

• Conduct virtual assessments to understand clients' wellness needs and challenges.
• Develop and implement personalized remote wellness and support plans.
• Coordinate access to mental health services, counseling, social programs, and other well-being resources.
• Provide ongoing virtual support, guidance, and encouragement to clients.
• Utilize digital communication tools (video conferencing, phone, secure messaging) for client engagement.
• Maintain detailed, confidential, and secure electronic client records.
• Collaborate effectively with a network of remote healthcare providers and support organisations.
• Stay abreast of the latest trends and best practices in digital wellness and remote support.
• Ensure compliance with all privacy regulations and ethical standards in a remote setting.

Requirements

• Master's degree in Psychology, Social Work, Counselling, Public Health, or a related field.
• A minimum of 5 years of experience in mental health support, counselling, or wellness coordination, with proven remote service delivery experience.
• Demonstrated expertise in needs assessment, care planning, and resource navigation via digital platforms.
• Excellent virtual communication, active listening, and empathetic engagement skills.
• Proficiency with virtual collaboration tools, Electronic Health Records (EHR) systems, and standard office software.
• Strong self-management skills, ability to work independently, and maintain productivity in a remote environment.
• Adaptability and a proactive approach to problem-solving in a digital context.
• Understanding of diverse populations and their unique wellness challenges.
• Reliable internet connectivity and a suitable remote work environment.

Benefits

• Fully remote position offering unparalleled flexibility and work-life balance.
• Highly competitive salary commensurate with advanced qualifications and experience.
• Significant opportunities for professional growth and specialised remote training.
• Work with a leading organisation at the forefront of digital health and wellness.
• Contribute to a positive and impactful mission from anywhere.
• Reimbursement for home office setup and ongoing expenses.