Remote VoIP & PBX Systems Specialist
Placements24
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Benefits offered by this job
Job summary
Placements24 is seeking a highly skilled Remote Telecommunications Installer to join a fully remote technical team. You will provide expert remote guidance for installation, configuration, and troubleshooting of PBX and VoIP systems from home, coordinating with field technicians and clients nationwide from Stellenbosch.
The role requires extensive experience in telecommunications installation, strong diagnostic abilities, and excellent remote communication skills.
Qualifications
- Proven experience in telecommunications installation and maintenance with strong remote support.
- In-depth knowledge of PBX systems, VoIP technologies, and digital/analog telephony.
- Familiarity with SIP and H.323 networking protocols.
Responsibilities
- Provide remote technical assistance for installation of telecommunications equipment.
- Diagnose issues in voice and data transmission, including PBX and VoIP.
- Guide onsite personnel through configuration and testing procedures.
- Develop and update installation manuals and troubleshooting guides.
- Monitor system performance remotely and suggest optimizations.
- Escalate unresolved issues to senior technical staff and collaborate on solutions.
Skills
Education
Job description
Placements24 is seeking a highly skilled Remote Telecommunications Installer to join a fully remote technical team. You will provide expert remote guidance for installation, configuration, and troubleshooting of PBX and VoIP systems from home, coordinating with field technicians and clients nationwide from Stellenbosch.
The role requires extensive experience in telecommunications installation, strong diagnostic abilities, and excellent remote communication skills.
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