Hybrid Telecom Systems Administrator — PBX/VoIP Expert

Placements24; Stellenbosch; Hybrid; ZAR 480,000 - 720,000; Full time

Benefits offered by this job

Medical and dental insurance

Retirement savings plan

Professional development opportunities

Hybrid work arrangement

Job summary

Placements24 in Stellenbosch, Western Cape, invites applications for a Telecommunications Systems Administrator to manage PBX, VoIP, and related telecom systems. This hybrid role blends on-site and remote work while supporting internal users and clients to ensure optimal system availability.

The ideal candidate will have a strong PBX/VoIP background, networking fundamentals, and experience with unified communications. Join a team focused on robust, scalable communication infrastructure.

Qualifications

• Bachelor's degree or equivalent practical experience in IT/CS.
• Minimum 4 years in telecommunications systems administration.
• Experience configuring PBX systems such as Asterisk, Cisco CallManager, Avaya.

Responsibilities

• Administering and maintaining PBX, VoIP, and other telecommunications systems.
• Monitoring system performance and implementing proactive solutions.
• Managing user accounts, extensions, and call routing configurations.
• Troubleshooting hardware and software issues related to telecommunications equipment.
• Ensuring the security and integrity of the telecommunications network.
• Implementing system upgrades, patches, and new feature rollouts.
• Developing and maintaining documentation for system configurations and procedures.
• Providing technical support and training to end-users on telecommunication system features.
• Collaborating with IT and network teams to ensure seamless integration of communication systems.
• Responding to emergency incidents and performing necessary system repairs.

Skills

PBX management

VoIP protocols

Network fundamentals

Troubleshooting

Documentation

Team collaboration

Hybrid work

Education

Bachelor's degree in IT/CS

Tools

Asterisk

Cisco CallManager

Avaya

Job description

Placements24 in Stellenbosch, Western Cape, invites applications for a Telecommunications Systems Administrator to manage PBX, VoIP, and related telecom systems. This hybrid role blends on-site and remote work while supporting internal users and clients to ensure optimal system availability.

The ideal candidate will have a strong PBX/VoIP background, networking fundamentals, and experience with unified communications. Join a team focused on robust, scalable communication infrastructure.