Remote Social Care Coordinator

Placements24; Vereeniging; Híbrido; ZAR 300.000 - 420.000; Jornada completa

Descripción de la vacante

Placements24 is seeking a highly organized Remote Social Care Coordinator to manage and facilitate support services for clients in their homes, leveraging virtual tools and a remote-first approach. The role emphasizes client advocacy, coordinated care plans, and collaboration with service providers across the Gauteng region.

Ideal candidates will have a social work background, strong communication skills, and experience in remote care coordination.

Formación

• Bachelor's degree in Social Work, Sociology, Psychology, or a related field.
• 3-5 years of experience in social work, case management, or care coordination.
• Strong understanding of social care, client advocacy, and resource navigation.
• Excellent communication and interpersonal skills.

Responsabilidades

• Conduct comprehensive needs assessments via video calls and phone consultations.
• Develop personalized social care plans with clients, families, and stakeholders.
• Coordinate and schedule services with a network of providers and agencies.
• Monitor progress and adjust care plans as needed.
• Provide information and referrals to clients regarding services and resources.
• Maintain confidential client records and case notes in a digital system.
• Serve as primary point of contact for clients and address concerns.
• Coordinate with internal teams to ensure seamless service delivery.
• Stay informed about community resources, regulations, and best practices.
• Participate in virtual team meetings and case reviews.

Conocimientos

Social work

Client advocacy

Communication

Remote work

Educación

Bachelor's degree (Social Work, Sociology, Psychology)

Herramientas

Video conferencing tools

CRM systems

Descripción del empleo

About the Role

Our client is seeking a highly organized and compassionate Remote Social Care Coordinator to manage and facilitate support services for clients from the comfort of their own homes. This position is ideal for experienced professionals who thrive in a virtual environment and possess a deep understanding of social care systems and client advocacy. You will be responsible for assessing client needs, developing tailored care plans, coordinating with service providers, and ensuring clients receive the necessary support to enhance their quality of life. This role operates on a remote-first basis, requiring excellent communication and technology utilization skills. We are dedicated to expanding access to social care through innovative remote solutions.

Key Responsibilities

• Conduct comprehensive needs assessments for clients via video calls and phone consultations.
• Develop personalized social care plans in collaboration with clients, families, and relevant stakeholders.
• Coordinate and schedule services with a network of community support providers, healthcare professionals, and agencies.
• Monitor client progress and satisfaction, making adjustments to care plans as needed.
• Provide information and referrals to clients regarding available social services, benefits, and resources.
• Maintain accurate, detailed, and confidential client records and case notes in our digital system.
• Act as a primary point of contact for clients, offering support and addressing concerns.
• Liaise with internal teams to ensure seamless service delivery and client care continuity.
• Stay informed about community resources, regulations, and best practices in social care.
• Participate in virtual team meetings, case reviews, and professional development activities.

Requirements

• Bachelor's degree in Social Work, Sociology, Psychology, or a related field.
• Minimum of 3-5 years of experience in social work, case management, or care coordination.
• Demonstrated understanding of social care principles, client advocacy, and resource navigation.
• Exceptional communication, interpersonal, and active listening skills.
• Proficiency in using video conferencing tools, CRM systems, and other digital collaboration platforms.
• Strong organizational skills and the ability to manage multiple cases and prioritize tasks effectively.
• Ability to work autonomously and demonstrate initiative in a remote work environment.
• Experience in developing and managing client support plans.
• Commitment to maintaining client confidentiality and adhering to ethical standards.
• Reliable high-speed internet connection and a dedicated, quiet workspace.
• Experience working in the Gauteng region is a plus.

Benefits

This fully remote role offers exceptional flexibility, allowing you to work from anywhere with a stable internet connection. Our client provides a competitive salary, opportunities for professional growth and training, and the rewarding experience of positively impacting individuals' lives. Join a forward-thinking organization that prioritizes innovation in social care delivery. Enjoy the benefits of a remote career while making a significant contribution to client well-being.