Remote Case Manager - Community Support

Placements24; Mossel Bay; Hybrid; ZAR 300,000 - 450,000; Full time

Benefits offered by this job

Competitive salary

Remote work

Professional development

Job summary

Placements24 is seeking a dedicated Remote Case Manager for Community & Social Care services. This fully remote role lets you assess needs, develop care plans, provide counseling, and connect clients with community resources from your home.

You will serve clients across South Africa, collaborate with service providers, and maintain confidential records using Zoom or Teams. Requirements include a Bachelor’s degree in a related field and at least 3 years in case management, with strong virtual

Qualifications

• Bachelor's degree in social care or related field.
• Minimum 3 years' experience in case management or client support.
• Proven ability to conduct assessments and develop care plans.
• Excellent virtual communication and interpersonal skills.
• Proficient with Zoom, Teams and case management software.

Responsibilities

• Conduct thorough needs assessments with clients remotely.
• Develop, implement, and monitor individualized care plans.
• Provide ongoing support, counseling, and advocacy via virtual platforms.
• Connect clients with community resources and services.
• Maintain confidential electronic client records and notes.
• Collaborate with service providers to ensure coordinated care.
• Facilitate virtual support groups and educational sessions.
• Respond promptly to client inquiries and manage caseloads.

Skills

Virtual communication

Interpersonal skills

Remote work discipline

Case management

Organizational skills

Education

Bachelor's degree in Social Work, Psychology, Sociology

Tools

Zoom

Microsoft Teams

Case management software

Job description

About the Role

Our client is seeking a dedicated and skilled Remote Case Manager to join their growing team, specializing in Community Support services. This fully remote position allows you to leverage your expertise in social care from the comfort of your own home, serving clients across various communities. The role focuses on providing comprehensive case management, offering guidance, support, and resource navigation to individuals and families in need. This is an exceptional opportunity for a compassionate professional to make a significant impact without the constraints of a traditional office environment. The ideal candidate will be self-motivated, highly organized, and possess excellent virtual communication skills to effectively serve clients. This **Community & Social Care** role is perfect for someone looking for flexibility and autonomy while delivering essential support services.

Key Responsibilities

• Conduct thorough needs assessments with clients remotely via video conferencing and phone calls.
• Develop, implement, and monitor individualized care plans to meet client goals and objectives.
• Provide ongoing support, counseling, and advocacy to clients and their families through virtual platforms.
• Connect clients with appropriate community resources, services, and support networks.
• Maintain accurate, confidential, and up-to-date electronic client records and case notes.
• Collaborate with other service providers and agencies to ensure a coordinated approach to client care.
• Facilitate virtual support groups and educational sessions for clients.
• Respond promptly and professionally to client inquiries and manage caseload effectively.
• Stay current with best practices, trends, and resources within the **Community & Social Care** field.
• Ensure all services are delivered in line with ethical guidelines and organizational policies, supporting clients remotely.

Requirements

• Bachelor's degree in Social Work, Psychology, Sociology, or a related field.
• Minimum of 3 years' experience in case management or direct client support within the social services sector.
• Proven ability to conduct assessments and develop effective care plans.
• Excellent virtual communication and interpersonal skills, with the ability to build rapport and trust remotely.
• Proficiency in using virtual collaboration tools (e.g., Zoom, Microsoft Teams) and case management software.
• Strong organizational skills and the ability to manage time and workload effectively in a remote setting.
• Demonstrated understanding of community resources and support systems.
• Ability to work independently, exercise sound judgment, and maintain confidentiality.
• Reliable high-speed internet connection and a dedicated home workspace.
• A genuine passion for helping others and advocating for client needs within **South Africa**.

Benefits

This fully remote position offers the ultimate flexibility and work-life balance. Our client provides a competitive salary, opportunities for professional development, and a supportive virtual team environment. You will have the autonomy to manage your caseload and make a tangible difference in the lives of individuals seeking support, all while working from home. This role is ideal for experienced professionals seeking a rewarding career in **Community & Social Care** with enhanced flexibility.