Remote Senior E-commerce Operations & Logistics Lead

Placements24; South Africa; Remote; ZAR 1,000,000 - 1,400,000; Full time

Benefits offered by this job

Remote work

Bonuses

Home office allowance

Professional development

Flexible hours

Growth opportunities

Job summary

Placements24 invites an experienced Senior E‑commerce Operations Manager to lead remote logistics and fulfillment for a national online retailer. You will optimise warehousing, inventory control and last‑mile delivery while managing 3PL partners to sustain efficiency and cost‑effectiveness across the nationwide network.

The role requires a strategic, data‑driven leader with 6+ years in e‑commerce ops, strong negotiation skills, and the ability to drive scalable processes in a fully remote

Qualifications

• Bachelor's degree in supply chain or related field.
• 6+ years in e‑commerce ops, logistics, or SCM.
• Proven experience managing warehouse operations and order fulfilment.
• Experience in managing 3PL relationships and negotiating contracts.
• Strong analytical and data‑driven problem solving.

Responsibilities

• Oversee e‑commerce logistics including warehousing, inventory, order processing and shipping.
• Develop strategies to optimise warehouse efficiency and reduce costs.
• Lead 3PL relationships, negotiate SLAs and contracts with providers.
• Maintain robust inventory control to minimise stockouts and overstock.
• Monitor shipping performance and implement improvements to delivery times and costs.
• Analyse operational data to identify bottlenecks and opportunities for improvement.
• Develop contingency plans for disruptions and ensure safety compliance.
• Collaborate with e‑commerce, customer service and product teams for end‑to‑end experience.
• Lead and mentor the operations team to foster continuous improvement.

Skills

Logistics management

E‑commerce operations

Data-driven decision making

Leadership

Contract negotiation

Education

Bachelor's degree in Supply Chain Mgmt/Logistics/Business Admin

Master's degree or relevant certifications

Tools

WMS

ERP software

Job description

Placements24 invites an experienced Senior E‑commerce Operations Manager to lead remote logistics and fulfillment for a national online retailer. You will optimise warehousing, inventory control and last‑mile delivery while managing 3PL partners to sustain efficiency and cost‑effectiveness across the nationwide network.

The role requires a strategic, data‑driven leader with 6+ years in e‑commerce ops, strong negotiation skills, and the ability to drive scalable processes in a fully remote