Remote E‑Commerce Operations Lead

Placements24; Noord-Kaap; Hybrid; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Competitive salary

Health benefits

Fully remote work

Professional development

Job summary

Placements24 is partnering to fill a Remote Operations Manager role specializing in E-commerce. The role will lead online fulfillment and customer service operations across dispersed teams, ensuring a seamless shopping experience and efficient workflows.

The ideal candidate will have a minimum of five years in e-commerce operations management, strong leadership for remote teams, and proven ability to optimize order processing, inventory, and shipping while managing budgets and vendor

Qualifications

• Bachelor’s degree in Business Admin, Logistics, E-commerce or related field.
• Minimum 5 years in e-commerce operations management.
• Proven experience in online order fulfillment, inventory management, and shipping.
• Strong remote team leadership and communication skills.

Responsibilities

• Oversee order fulfillment, inventory management, and shipping logistics.
• Develop strategies to improve efficiency, reduce costs, and enhance customer satisfaction.
• Manage relationships with 3PL providers and vendors.
• Analyze performance data to identify trends and improvements.
• Lead and mentor a remote team, fostering collaboration and high performance.
• Ensure seamless customer experience in customer service for orders and deliveries.

Skills

Remote leadership

E-commerce operations

Order fulfillment

Budget management

Education

Bachelor's degree in Business Administration, Logistics, or related field

Job description

Placements24 is partnering to fill a Remote Operations Manager role specializing in E-commerce. The role will lead online fulfillment and customer service operations across dispersed teams, ensuring a seamless shopping experience and efficient workflows.

The ideal candidate will have a minimum of five years in e-commerce operations management, strong leadership for remote teams, and proven ability to optimize order processing, inventory, and shipping while managing budgets and vendor