Remote E-commerce Operations Leader

Placements24; Polokwane; Hybrid; ZAR 1,468,000 - 1,958,000; Full time

Benefits offered by this job

Fully remote work arrangement

Competitive salary

Health insurance

Retirement benefits

Home office allowance

Job summary

Placements24 is seeking a highly organized Remote E-commerce Operations Manager to oversee day-to-day online business operations, ensuring seamless order placement to delivery and a superior customer experience.

The role requires 5+ years in e-commerce ops, strong inventory and 3PL management, remote leadership, and the ability to optimize processes and costs while collaborating with internal teams and partners.

Qualifications

• 5+ years of experience in e-commerce operations management.
• Experience managing remote teams and processes.
• Strong knowledge of inventory and warehouse operations.
• Experience with OMS and e-commerce platforms.

Responsibilities

• Oversee order processing, inventory management, fulfillment, and shipping.
• Develop and implement policies to improve efficiency and reduce costs.
• Manage relationships with 3PL providers and suppliers.
• Monitor inventory levels and prevent stockouts/overstocks.
• Lead a remote customer service team and ensure high support standards.

Skills

Leadership

Remote leadership

Communication

Problem solving

Prioritization

Education

Bachelor's degree in Business Administration

Tools

OMS

3PL software

Job description

Placements24 is seeking a highly organized Remote E-commerce Operations Manager to oversee day-to-day online business operations, ensuring seamless order placement to delivery and a superior customer experience.

The role requires 5+ years in e-commerce ops, strong inventory and 3PL management, remote leadership, and the ability to optimize processes and costs while collaborating with internal teams and partners.