Remote Senior Operations Manager – E‑Commerce Logistics

Placements24; Durban; Hybrid; ZAR 900,000 - 1,200,000; Full time

Job summary

Placements24 is seeking a Senior Operations Manager to oversee expanding logistics and supply chain operations for a leading e-commerce enterprise. This fully remote role is based in South Africa and focuses on optimizing warehouse efficiency, distribution networks, and timely nationwide delivery.

You will lead a remote team, drive KPI-based improvements, manage 3PL relationships, and implement data-driven strategies to cut lead times and costs while ensuring compliance and safety.

Qualifications

• Proven experience in operations management for e-commerce logistics.
• Strong warehouse, inventory, and transportation management experience.
• Analytical and data-driven decision making with KPI focus.
• Excellent leadership, communication, and interpersonal skills.
• Experience with 3PL providers and remote team leadership.

Responsibilities

• Develop and implement strategies for warehouse management and order fulfillment.
• Oversee the logistics network, including transportation and last-mile delivery.
• Manage relationships with 3PL providers and negotiate contracts.
• Implement KPIs to measure efficiency and cost-effectiveness.
• Drive continuous improvement to reduce lead times and risks.
• Ensure compliance with health, safety and environmental regulations.
• Lead and develop a remote operations team, fostering accountability.
• Utilize data analytics to identify bottlenecks and drive solutions.
• Manage the operating budget and forecast resource needs.

Skills

Operations management

E-commerce logistics

Warehouse management

Inventory planning

Transportation management

Analytical thinking

Leadership

Remote work autonomy

Education

Bachelor's degree in Supply Chain Management or related field

Tools

WMS

TMS

ERP systems

Job description

Placements24 is seeking a Senior Operations Manager to oversee expanding logistics and supply chain operations for a leading e-commerce enterprise. This fully remote role is based in South Africa and focuses on optimizing warehouse efficiency, distribution networks, and timely nationwide delivery.

You will lead a remote team, drive KPI-based improvements, manage 3PL relationships, and implement data-driven strategies to cut lead times and costs while ensuring compliance and safety.