Remote Sales Associate

Placements24; Bloemfontein; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Health insurance

Fully remote

Online training resources

Job summary

Placements24 is seeking a Remote Sales Associate to support the sales team from anywhere in South Africa. You will engage with customers, handle inquiries, and assist with sales processes in a fully remote setup.

The role requires strong communication, organization, and familiarity with CRM software and MS Office. You will qualify leads, manage data, prepare proposals, and ensure accurate records while working independently in a flexible, remote environment.

Qualifications

• Previous experience in a sales support or admin role.
• Excellent communication and customer service skills.
• Strong organizational abilities and meticulous attention to detail.
• Proficiency in Microsoft Office Suite and CRM software.
• Ability to work independently in a remote environment.

Responsibilities

• Respond to customer inquiries via email, phone, and chat with product/service information.
• Assist sales team with lead qualification, data entry and scheduling appointments.
• Prepare sales docs, quotes and proposals for review and submission.
• Maintain accurate customer records in the CRM system.
• Process sales orders and follow up on outstanding issues.
• Support the sales team with administrative tasks to improve efficiency.

Skills

Customer service

CRM software

Microsoft Office

Data entry

Lead qualification

Scheduling

Remote work

Attention to detail

Tools

CRM

MS Office

Job description

About the Role

Our client is looking for an enthusiastic and organized Remote Sales Associate to support their sales team from any location in South Africa. This role is crucial for ensuring the smooth operation of sales processes, managing customer inquiries, and providing administrative support to the sales force. You will play a vital part in facilitating sales activities, from initial contact to closing, and ensuring that customer information is accurately maintained. This is an excellent opportunity for someone detail-oriented and proactive who enjoys working in a virtual setting and wants to contribute to a successful sales operation without the need for a physical office presence.

Key Responsibilities

• Respond promptly to customer inquiries via email, phone, and chat, providing information about products and services.
• Assist the sales team with lead qualification, data entry, and scheduling appointments.
• Prepare sales documentation, quotes, and proposals for review and submission.
• Maintain accurate and up-to-date customer records in the CRM system.
• Process sales orders and ensure timely follow-up on outstanding issues.
• Support the sales team with various administrative tasks to improve efficiency.

Requirements

• Previous experience in a sales support or administrative role is preferred.
• Excellent communication and customer service skills.
• Strong organizational abilities and meticulous attention to detail.
• Proficiency in Microsoft Office Suite and experience with CRM software.
• Ability to work independently and manage time effectively in a remote environment.
• A proactive attitude and a willingness to learn new processes and tools.

Benefits

• Competitive salary and potential for performance bonuses.
• Fully remote position, offering significant work-life flexibility.
• Comprehensive benefits package including health insurance.
• Access to online training resources for professional development.
• A supportive and collaborative remote team culture.