Remote Retail Sales Associate

Placements24; Gauteng; Hybrid; ZAR 201,000 - 312,000; Full time

Benefits offered by this job

Work from home

Commission opportunities

Training provided

Career growth

Equipment provided

Job summary

Placements24 is expanding its online presence and seeks a Remote Retail Sales Associate to join its virtual sales team, based in Centurion. This role involves engaging with customers via digital channels, providing product information, processing orders, and delivering exceptional support to drive online sales.

You will work from a home-based office, using CRM systems and online tools. The ideal candidate is self-motivated, has excellent communication skills, and can meet individual and team

Qualifications

• Previous experience in sales or customer service, preferably remote.
• Excellent verbal and written communication skills.
• Proficiency with computers and online tools, CRM familiarity.

Responsibilities

• Engage with customers via phone, email, and chat to provide product information and sales support.
• Process online orders accurately and efficiently, ensuring customer details are correct.
• Address inquiries and resolve issues promptly to maintain high satisfaction.
• Promote products to meet individual and team sales targets.
• Maintain accurate customer records and sales data in the CRM system.

Skills

Sales experience

Customer service

CRM software

Job description

About the Role

Our client is expanding its online presence and seeking a dedicated Remote Retail Sales Associate to join their virtual sales team based out of Centurion . This role involves engaging with customers primarily through digital channels, providing product information, processing orders, and offering exceptional support to drive online sales. You will work from a home-based office, leveraging technology to connect with customers and contribute to the company's e-commerce success. This position is ideal for individuals who are self-motivated, possess excellent communication skills, and thrive in a remote work environment, playing a crucial role in the company's digital customer engagement strategy.

Key Responsibilities

• Engage with potential and existing customers via phone, email, and chat to provide product information and sales support.
• Process online orders accurately and efficiently, ensuring all customer details are correct.
• Address customer inquiries and resolve issues promptly to ensure a high level of satisfaction.
• Promote company products and services, actively working to meet individual and team sales targets.
• Maintain accurate customer records and sales data in the company's CRM system.

Requirements

• Previous experience in sales, customer service, or a related role, preferably in a remote setting.
• Excellent verbal and written communication skills, with the ability to build rapport with customers.
• Proficiency in using computers, CRM software, and various online communication tools.
• Self-disciplined with the ability to manage time effectively and work independently from home.
• A strong understanding of e-commerce principles and online customer engagement.

Benefits

• Competitive salary with performance-based commission opportunities.
• The flexibility and convenience of working from home.
• Comprehensive training on products and sales techniques.
• Opportunities for growth within the company's expanding online division.
• Access to company-provided equipment and technical support.