Remote Project Manager - SaaS Implementation

Placements24; Klerksdorp; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Remote work

Competitive salary + bonuses

Medical benefits

Career progression

Ongoing training

Job summary

Placements24 is seeking a dedicated Remote Project Manager to lead client SaaS implementations. You will guide deployments, coordinate cross‑functional teams, and ensure adoption and success for our SaaS platform. Strong client-facing skills and experience in software implementation are essential.

You will develop plans, manage risks, and train users while maintaining thorough documentation. This fully remote role supports a flexible work arrangement within South Africa.

Qualifications

• Bachelor’s degree in Business, Computer Science, or related field.
• Proven experience leading SaaS/software implementation projects.
• Strong client relationship and communications skills.
• Familiarity with Agile and Waterfall methodologies.
• Ability to manage multiple projects in a fully remote environment.

Responsibilities

• Lead end‑to‑end client SaaS implementations from kickoff to go‑live and post‑implementation support.
• Develop detailed project plans with scope, milestones, deliverables and resources.
• Serve as the main liaison between clients and internal teams.
• Proactively identify risks and manage issues and dependencies.
• Ensure on‑time delivery within scope and budget alongside status updates.

Skills

SaaS project management

Client relations

Agile & Waterfall

Remote work

Risk management

Education

Bachelor’s degree in Business, CS, or related

Tools

Asana

Monday.com

Jira

Job description

About the Role

Our client, a leading Software-as-a-Service (SaaS) provider, is looking for a dedicated Remote Project Manager to lead client implementation projects. This is a fully remote position, allowing you to work from any location. You will be the primary point of contact for clients, guiding them through the successful deployment and integration of our SaaS solutions. This role demands excellent client-facing skills, a deep understanding of software implementation lifecycles, and the ability to manage multiple projects concurrently. You will play a crucial role in ensuring client satisfaction and driving adoption of our innovative platform.

Key Responsibilities

• Manage the full lifecycle of client SaaS implementations, from initial kickoff to successful go-live and post-implementation support.
• Develop detailed project plans, defining scope, objectives, deliverables, milestones, and resource requirements.
• Serve as the primary liaison between clients and internal technical/support teams.
• Proactively identify and manage project risks, issues, and dependencies.
• Ensure projects are delivered on time, within scope, and meet client expectations.
• Conduct regular status meetings and provide comprehensive project updates to clients and internal stakeholders.
• Facilitate user training sessions and assist with change management efforts.
• Manage project budgets and track resource utilization.
• Gather client feedback and contribute to product improvement initiatives.
• Maintain accurate and up-to-date project documentation.

Requirements

• Proven experience as a Project Manager, with a strong focus on software implementation or client-facing technology projects.
• Experience with SaaS products and cloud-based solutions is essential.
• Excellent understanding of project management methodologies (Agile, Waterfall).
• Exceptional client relationship management and communication skills.
• Ability to manage multiple projects simultaneously in a fast-paced, remote environment.
• Proficiency in project management software (e.g., Asana, Monday.com, Jira).
• Strong problem-solving skills and a proactive approach to issue resolution.
• A Bachelor's degree in Business, Computer Science, or a related field.
• Experience in change management and user training is a plus.
• Self-starter with a high degree of organization and attention to detail, ideally based within South Africa to facilitate client interactions.

Benefits

• This fully remote role offers significant flexibility and the ability to work from home.
• Our client offers a competitive salary and performance bonuses.
• Comprehensive medical and other benefits are provided.
• Opportunities for career advancement within a growing tech company are abundant.
• You will have access to ongoing training and development, including courses on new SaaS technologies and project management best practices.
• Join a collaborative team dedicated to client success and innovation.