Senior Remote Project Manager - SaaS Implementation

Placements24; Stellenbosch; Hybrid; ZAR 1,200,000 - 1,800,000; Full time

Job summary

Placements24 is seeking a Senior Remote Project Manager to lead SaaS implementation projects from discovery to go-live. This fully remote role focuses on delivering value for clients across South Africa and requires strong SDLC and Agile expertise.

You will coordinate cross-functional teams, manage risks, report progress to stakeholders, and ensure client satisfaction while working within a distributed, home-office setup.

Qualifications

• Minimum 7 years of project management experience with SaaS implementations.
• Proven ability to lead multiple complex projects remotely.
• Strong understanding of SDLC and Agile methodologies.
• Excellent client-facing communication and relationship management.

Responsibilities

• Manage end-to-end lifecycle of SaaS implementation projects from onboarding to deployment and post-launch support.
• Develop detailed project plans, define scope, manage timelines and resources.
• Serve as primary contact for clients, manage expectations and relationships.
• Collaborate with product, engineering and customer success teams to ensure delivery.
• Identify and mitigate project risks and dependencies.
• Facilitate remote meetings, workshops and training sessions for clients and teams.
• Track milestones and deliverables, ensuring quality and client satisfaction.
• Contribute to ongoing SaaS implementation methodologies and best practices.
• Prepare and present project status reports to stakeholders.

Skills

Remote project management

SaaS implementations

SDLC & Agile

Client communication

Education

Bachelor's degree in Computer Science, Information Technology, Business

Tools

Jira

Confluence

Asana

CRM systems

ERP systems

Job description

About the Role

Our client, a rapidly growing software solutions provider, is actively seeking an experienced Senior Remote Project Manager specializing in SaaS implementation to join their dynamic team. This position is entirely remote, offering unparalleled flexibility and the chance to work with cutting-edge technology from anywhere within South Africa. You will be at the forefront of driving successful SaaS deployments for our diverse client base, ensuring seamless integration and maximum value realization. The role demands exceptional organizational skills, a deep understanding of software development lifecycles, and a passion for client success. As a fully remote role, you will leverage advanced communication and collaboration tools to connect with internal teams and external stakeholders, making Stellenbosch, Western Cape, ZA a virtual hub for your project endeavors.

Key Responsibilities

• Manage the end-to-end lifecycle of SaaS implementation projects, from client onboarding to successful deployment and post-launch support.


• Develop detailed project plans, define project scope, manage timelines, and allocate resources effectively.


• Act as the primary point of contact for clients, ensuring clear communication, managing expectations, and fostering strong relationships.


• Collaborate closely with product, engineering, and customer success teams to ensure successful project delivery.


• Identify, assess, and proactively manage project risks and dependencies.


• Facilitate effective remote meetings, workshops, and training sessions for clients and internal teams.


• Track project milestones and deliverables, ensuring adherence to quality standards and client satisfaction metrics.


• Contribute to the continuous improvement of our SaaS implementation methodologies and best practices.


• Prepare and present project status reports to stakeholders at all levels.

Requirements

• Minimum of 7 years of experience in project management, with at least 3 years focused on SaaS implementations.


• Proven ability to manage multiple complex projects simultaneously in a remote environment.


• Strong understanding of software development lifecycles (SDLC) and Agile methodologies.


• Excellent client-facing and communication skills, with the ability to explain technical concepts to non-technical audiences.


• Proficiency in project management tools such as Jira, Confluence, Asana, or similar.


• Experience with CRM and ERP systems is a significant advantage.


• Bachelor's degree in Computer Science, Information Technology, Business, or a related field.


• Must possess a reliable internet connection and a dedicated home office setup conducive to remote work.


• Demonstrated ability to work independently and as part of a distributed team.

Benefits

This fully remote position offers a highly competitive salary, performance bonuses, opportunities for professional growth within a thriving tech company, and the flexibility to work from anywhere in South Africa. Our client values work-life balance and provides robust support systems for their remote employees. You will play a pivotal role in delivering value to clients and shaping the future of our SaaS offerings.