Remote Part-Time Customer Support Pro

Placements24

Bloemfontein

Hybrid

ZAR 55,000 - 83,000

Part time

5 days ago

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Benefits offered by this job

Fully remote

Flexible schedule

Bi-weekly pay

Training provided

Job summary

Placements24 is seeking a motivated Customer Support Agent for a part-time, fully remote position based in the Bloemfontein region. You will assist customers with inquiries, provide information, and resolve issues via email and chat, delivering timely, friendly service.

This role offers a flexible schedule, competitive hourly pay, and a supportive online team environment. You will work independently, applying strong written communication and attention to detail while documenting interactions in

Qualifications

Previous experience in a customer service or support role is preferred.
Strong written communication skills and attention to detail.
Ability to work independently and manage time effectively during shifts.
Familiarity with online communication tools and basic computer proficiency.
Access to a reliable computer and stable internet connection for remote work.

Responsibilities

Handle customer inquiries via email and chat, providing accurate and timely responses.
Assist customers with product information, order status, and general support questions.
Troubleshoot basic customer issues and guide them toward resolution.
Document customer interactions and feedback in the designated system.
Collaborate with the support team to share insights and improve service delivery.