Remote Outbound Sales Pro – Live Transfers

Langford Staffing; Cape Town; Remote; ZAR 478,000 - 597,000; Full time

Job summary

Langford Staffing is seeking an experienced Outbound Sales Representative for high-volume consumer campaigns. This remote role aligns with U.S.

Eastern Time calling hours and focuses on qualifying leads and connecting them to the appropriate representative, not closing the sale. You will make continuous outbound calls using an automatic dialer, deliver confident introductions, handle objections, and secure warm or live transfers.

Qualifications

• At least three years of recent outbound calling and lead-generation experience.
• Experience in a high-volume automatic-dialer environment.
• Experience qualifying consumers and handling objections.
• Experience completing warm or live transfers.
• Familiarity with Convoso, Five9, NICE CXone, Genesys Cloud CX, CallTools or Readymode.
• Strong spoken and written English; clear telephone manner.
• Typing speed of at least 35 wpm with accuracy.
• Availability to work full-time during the required Eastern Time schedule.

Responsibilities

• Make continuous outbound calls using an automatic dialer.
• Deliver clear, confident introductions without sounding scripted.
• Ask required qualification questions accurately.
• Explain the reason for the call in simple language.
• Handle hesitation, rejection and basic objections.
• Keep qualified consumers engaged and secure their consent to continue.
• Complete warm or live transfers to the receiving representative.
• Record accurate answers, dispositions, callbacks and transfer outcomes.
• Respect opt-out requests and follow all campaign requirements.
• Work toward approximately five accepted qualified transfers per dialing hour.
• Apply coaching and improve based on call reviews and performance feedback.

Skills

Outbound calling

Telesales

Lead generation

Live transfers

CRM notes

English proficiency

Tools

Convoso

Five9

NICE CXone

Genesys Cloud CX

CallTools

Readymode

Job description

Langford Staffing is seeking an experienced Outbound Sales Representative for high-volume consumer campaigns. This remote role aligns with U.S.

Eastern Time calling hours and focuses on qualifying leads and connecting them to the appropriate representative, not closing the sale. You will make continuous outbound calls using an automatic dialer, deliver confident introductions, handle objections, and secure warm or live transfers.