Remote Online Store Assistant

Placements24; Soweto; Hybrid; ZAR 83,000 - 152,000; Full time

Benefits offered by this job

Competitive wage

Flexible remote schedule

E-commerce experience

Remote team environment

Online training resources

Job summary

Placements24 is seeking a proactive Remote Online Store Assistant to support daily e-commerce operations, including updating product listings, processing orders, and handling customer inquiries. This remote role requires strong organization, excellent communication, and the ability to work independently in a home office, with a flexible schedule and competitive hourly wages.

Join a growing online retail team and gain hands-on experience across product management, customer service, and logistics

Qualifications

• Any prior admin or customer service experience, preferably in e-commerce.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication.
• Proficient with computers and common office software.
• Ability to work independently in a remote environment.

Responsibilities

• Assist in managing and updating product information, images, and descriptions on the website.
• Process online orders accurately and ensure timely fulfillment.
• Respond to customer inquiries via email and other channels.
• Help maintain organized online inventory records.
• Perform other administrative tasks to support operations.

Skills

Administrative experience

Customer service

E-commerce

Remote work

Time management

Tools

Office software

Job description

About the Role

Our client is searching for a proactive and detail-oriented Remote Online Store Assistant to support the daily operations of their e-commerce business. This role involves assisting with a variety of tasks critical to the smooth functioning of their online store, including managing product listings, processing orders, and handling customer inquiries. You will work closely with the e-commerce team to ensure a high-quality shopping experience for customers. This position is ideal for an organized individual who thrives in a remote setting and is eager to contribute to the growth of an online retail business from home.

Key Responsibilities

• Assist in managing and updating product information, images, and descriptions on the e-commerce website.
• Process online orders accurately, ensuring timely fulfillment and shipping.
• Respond to customer inquiries via email and other communication channels, providing prompt and helpful support.
• Help maintain the organization and accuracy of online inventory records.
• Perform other administrative tasks as needed to support the online store's operations.

Requirements

• Previous experience in an administrative or customer service role, preferably within e-commerce.
• Strong organizational skills and meticulous attention to detail.
• Excellent written and verbal communication skills.
• Proficiency with computers and common office software.
• Ability to manage time effectively and work independently in a remote environment.

Benefits

• Competitive hourly wage.
• Flexible remote work schedule.
• Opportunities to gain experience in the rapidly growing e-commerce industry.
• Supportive remote team environment.
• Access to online training resources.