E-commerce Retail Specialist

Placements24; Durban; Hybrid; ZAR 300,000 - 520,000; Full time

Benefits offered by this job

Competitive salary

Flexible remote work

Health and wellness benefits

Learning and growth opportunities

Collaborative remote team culture

Job summary

Placements24 is seeking a dynamic, detail-oriented E-commerce Retail Specialist to join a growing online division in a fully remote capacity. The role centers on managing and optimizing the online store, driving sales, and enhancing the customer journey.

You will work closely with digital marketing, content creation, and customer support teams to ensure a seamless online shopping experience. This opportunity enables a motivated individual to make a significant impact while working from home.

Qualifications

• Proven experience in e-commerce management or online retail.
• Strong understanding of e-commerce platforms (Shopify, Magento) and digital marketing principles.
• Excellent analytical skills with the ability to interpret sales data and customer behavior.
• Proficiency in digital content creation and management.
• Exceptional written and verbal communication skills for remote collaboration.
• A proactive approach to problem-solving and a passion for online retail innovation.

Responsibilities

• Manage and update product listings on the e-commerce platform, ensuring accuracy and appeal.
• Develop and implement strategies to increase online sales and conversion rates.
• Monitor website performance, analyze user behavior, and identify areas for improvement.
• Coordinate with marketing teams on promotional campaigns and digital advertising efforts.
• Respond to online customer inquiries and provide exceptional pre- and post-sale support.
• Ensure the online store is visually appealing, user-friendly, and technically sound.

Skills

E-commerce management

Online retail

Analytics

Content creation

Remote collaboration

Problem solving

Tools

Shopify

Magento

Job description

Our client is seeking a dynamic and detail-oriented E-commerce Retail Specialist to join their growing online retail division. In this remote role, you will be responsible for managing and optimizing the online store's presence, driving sales, and enhancing the customer journey. You will work closely with digital marketing, content creation, and customer support teams to ensure a seamless online shopping experience. This is an excellent opportunity for a motivated individual to make a significant impact on the success of our client's e-commerce operations from the comfort of their home.

Key Responsibilities

• Manage and update product listings on the e-commerce platform, ensuring accuracy and appeal.
• Develop and implement strategies to increase online sales and conversion rates.
• Monitor website performance, analyze user behavior, and identify areas for improvement.
• Coordinate with marketing teams on promotional campaigns and digital advertising efforts.
• Respond to online customer inquiries and provide exceptional pre- and post-sale support.
• Ensure the online store is visually appealing, user-friendly, and technically sound.

Requirements

• Proven experience in e-commerce management or online retail.
• Strong understanding of e-commerce platforms (e.g., Shopify, Magento) and digital marketing principles.
• Excellent analytical skills with the ability to interpret sales data and customer behavior.
• Proficiency in digital content creation and management.
• Exceptional written and verbal communication skills for remote collaboration.
• A proactive approach to problem-solving and a passion for online retail innovation.

Benefits

• Competitive annual salary and performance-based incentives.
• Flexible remote work arrangements.
• Comprehensive health and wellness benefits.
• Opportunities for continuous learning and professional growth in the e-commerce space.
• A collaborative and innovative remote team culture.