Remote Luxury Concierge Coordinator

Placements24; Gauteng; Remote; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Remote work stipend

Diverse international clientele

Professional development and training

Supportive remote team

Job summary

Placements24 is seeking a Virtual Concierge Coordinator to support clients and guests remotely from South Africa. You will coordinate bookings, deliver personalized services, and maintain detailed client records while communicating across digital channels.

The role emphasizes proactive problem-solving and discretion in a remote luxury service environment. Ideal candidates have hospitality or concierge experience, excellent organization, and strong English communication skills.

Qualifications

• Experience in a concierge, personal assistant, or customer-facing role.
• Excellent organizational and multitasking abilities.
• Strong written and spoken English.
• Proficient with digital tools for communication and task management.
• Ability to work autonomously with discretion.

Responsibilities

• Manage and coordinate a wide range of guest requests, including bookings, reservations, and local recommendations.
• Utilize various digital platforms to communicate with clients and service providers effectively.
• Anticipate guest needs and proactively offer solutions and personalized services.
• Maintain comprehensive records of interactions, preferences, and service arrangements.
• Liaise with external vendors and partners to ensure service delivery standards are met.

Skills

Organizational skills

Multitasking

English proficiency

Digital tools

Autonomous work

Discretion

Tools

Communication platforms

Task management tools

Job description

Placements24 is seeking a Virtual Concierge Coordinator to support clients and guests remotely from South Africa. You will coordinate bookings, deliver personalized services, and maintain detailed client records while communicating across digital channels.

The role emphasizes proactive problem-solving and discretion in a remote luxury service environment. Ideal candidates have hospitality or concierge experience, excellent organization, and strong English communication skills.