Remote Travel Concierge - Bespoke Itineraries

Placements24; Stellenbosch; Hybrid; ZAR 300,000 - 450,000; Full time

Benefits offered by this job

Fully remote position

Travel discounts

Professional development

Job summary

Placements24 is seeking an Online Travel Concierge for a fully remote role, ideally near Stellenbosch. You will craft bespoke itineraries, book flights and accommodations, and manage client inquiries via phone, email, and chat.

The role requires 4+ years in travel consulting, destination knowledge, and strong GDS proficiency (Amadeus/Sabre). Fluency in English is essential, with additional languages a plus.

Qualifications

• 4+ years in travel consulting, tour operating, or related Hospitality & Tourism role.
• Strong knowledge of destinations and travel planning.
• Excellent customer service and communication with a client-centric approach.
• Proficiency with travel booking platforms and GDS (Amadeus, Sabre).

Responsibilities

• Provide expert travel advice and personalized itinerary planning for clients.
• Research and recommend destinations, accommodations, activities, and transportation options.
• Book flights, hotels, tours, car rentals, and other travel services for clients.
• Manage client inquiries via phone, email, and chat with timely responses.
• Utilize travel booking systems and GDS effectively.
• Troubleshoot and resolve travel-related issues during trips.
• Stay updated on travel regulations, visa requirements, and safety advisories.
• Develop and maintain relationships with travel partners and suppliers.
• Contribute to development of new travel packages and promotional offers.

Skills

Travel planning

Customer service

Destination knowledge

Remote work

MS Office

Education

Bachelor’s degree in Tourism / Hospitality (preferred)

Tools

GDS (Amadeus / Sabre)

Job description

Placements24 is seeking an Online Travel Concierge for a fully remote role, ideally near Stellenbosch. You will craft bespoke itineraries, book flights and accommodations, and manage client inquiries via phone, email, and chat.

The role requires 4+ years in travel consulting, destination knowledge, and strong GDS proficiency (Amadeus/Sabre). Fluency in English is essential, with additional languages a plus.