Remote Logistics Coordinator & Driver Support Specialist

Placements24; Benoni; Hybrid; ZAR 260,000 - 420,000; Full time

Benefits offered by this job

Fully remote work

Company laptop provided

Medical aid

Provident fund

Professional development

Job summary

Placements24 is seeking a Remote Logistics Coordinator & Driver Support Specialist to manage driver operations from home. You will optimize routes, coordinate schedules, and provide real-time remote assistance to drivers across South Africa.

The role emphasizes strong communication, problem-solving, and independent work in a fully remote setup. Prior logistics experience is required, with a focus on remote operations and data-driven decisions.

Qualifications

• Proven experience in logistics coordination or dispatching.
• Strong knowledge of route planning and fleet operations.
• Excellent communication skills for driver interactions.
• Proficient with logistics software and GPS systems.

Responsibilities

• Provide remote operational support and coordination for a fleet of drivers.
• Optimize delivery routes and schedules using logistics software and real-time data.
• Communicate proactively with drivers to provide updates and instructions.
• Monitor driver performance and adherence to schedules and protocols.
• Prepare reports on operational efficiency and logistics metrics.

Skills

Logistics coordination

Dispatching

Route planning

Fleet operations

Remote support

Education

High school diploma

Tools

Logistics software

GPS tracking

Job description

About the Role

Our client is looking for an exceptional Remote Logistics Coordinator & Driver Support Specialist to manage and streamline driver operations from a remote setting, serving clients across various locations including Benoni, Gauteng . This role is crucial for ensuring the efficiency and effectiveness of our logistics network by providing remote support, coordination, and problem-solving for our driver teams. The ideal candidate will have a strong background in logistics coordination, excellent communication skills, and the ability to thrive in a remote, fast-paced environment. This is a permanent, full-time position that allows you to work from the comfort of your home office. You will be instrumental in optimizing routes, managing schedules, and offering real-time support to our drivers, ensuring seamless operations. This is a unique opportunity to leverage your logistics expertise in a fully remote capacity, contributing to a leading transport and delivery service provider.

Key Responsibilities

• Provide remote operational support and coordination for a fleet of drivers.
• Optimize delivery routes and schedules using logistics software and real-time data.
• Communicate proactively with drivers to provide updates, instructions, and address issues.
• Monitor driver performance and adherence to schedules and delivery protocols.
• Troubleshoot and resolve logistical challenges remotely, ensuring minimal disruption to services.
• Maintain accurate digital records of driver activities, delivery statuses, and operational metrics.
• Collaborate with the dispatch team and management to implement operational improvements.
• Ensure compliance with all relevant transport regulations and company policies.
• Act as a primary point of contact for drivers requiring assistance or information.
• Prepare reports on operational efficiency, driver performance, and logistics metrics.

Requirements

• Proven experience in logistics coordination, dispatching, or a related transport management role.
• Excellent understanding of route planning, scheduling, and fleet operations.
• Exceptional communication skills (written and verbal) and the ability to interact effectively with drivers.
• Proficiency in using logistics management software, GPS tracking systems, and standard office applications.
• Strong problem-solving and decision-making abilities, particularly under pressure.
• Ability to work independently and manage time effectively in a remote setting.
• Must have a reliable internet connection and a suitable home office setup.
• Demonstrated ability to maintain professionalism and composure.
• Experience supporting drivers or managing field operations is highly desirable.
• High school diploma or equivalent; further education or certifications in logistics are a plus.

Benefits

• Competitive annual salary of ZAR .
• Fully remote work arrangement, offering significant flexibility.
• Opportunity to work with cutting-edge logistics technology.
• Professional development and training in remote operations management.
• Company-provided laptop and necessary software licenses.
• Contribution to medical aid and provident fund.
• A dynamic and supportive remote team culture.