Remote Lead, E-commerce Fulfillment & Logistics

Placements24; Kempton Park; Hybrid; ZAR 600,000 - 1,000,000; Full time

Benefits offered by this job

Medical insurance

Retirement savings plan

Professional development opportunities

Dynamic remote work culture

Job summary

Placements24 is seeking a Lead E-commerce Fulfillment Specialist to oversee remote fulfillment operations for a fast-growing online retailer. You will manage a distributed team, optimize virtual warehouse processes, and implement best practices in inventory management and shipping logistics to ensure timely, accurate order delivery.

The role requires proven experience in e-commerce fulfillment, strong analytical skills, and the ability to drive performance across a remote organization.

Qualifications

• Proven experience in e-commerce fulfillment, warehouse management, or supply chain logistics.
• Experience leading remote or distributed teams.
• Strong understanding of inventory management systems and warehouse software.

Responsibilities

• Oversee end-to-end e-commerce fulfillment including order processing, inventory management, picking, packing and shipping.
• Lead, train and manage a remote team of fulfillment associates with clear performance expectations.
• Develop and implement strategies to improve fulfillment accuracy, efficiency and speed.
• Monitor inventory across locations virtually and coordinate stock replenishment to prevent stockouts.
• Analyze fulfillment metrics and KPIs to identify bottlenecks and optimization opportunities.
• Collaborate with customer service and logistics partners to resolve fulfillment issues.
• Ensure compliance with shipping regulations and maintain relationships with carriers for rates and service levels.
• Drive continuous improvement initiatives in the remote fulfillment operation.

Skills

Leadership / Team management

IMS / WMS knowledge

Data analysis

Shipping software experience

Remote work / self-starter

Lean principles

Education

Bachelor's degree in SCM / Logistics / Business

Tools

IMS

WMS

Shipping software

Job description

Placements24 is seeking a Lead E-commerce Fulfillment Specialist to oversee remote fulfillment operations for a fast-growing online retailer. You will manage a distributed team, optimize virtual warehouse processes, and implement best practices in inventory management and shipping logistics to ensure timely, accurate order delivery.

The role requires proven experience in e-commerce fulfillment, strong analytical skills, and the ability to drive performance across a remote organization.