Remote E-commerce Fulfillment Strategist

Placements24; Soweto; Híbrido; ZAR 300 000 - 480 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Career growth opportunities

Remote work across South Africa

Resumo da oferta

Placements24 seeks a Remote Fulfillment Operations Specialist to optimize end-to-end online order fulfillment from SA-based operations. You will monitor order flow, ensure accurate picking/packing and shipping, and maintain inventory accuracy while coordinating with carriers and warehouse teams.

This role emphasizes remote collaboration, process improvement, and customer satisfaction. The ideal candidate has 3+ years in e-commerce fulfillment or logistics, experience with WMS and e-commerce

Qualificações

• 3+ years in e-commerce fulfillment, warehouse operations, or logistics
• Proficient with WMS and e-commerce platforms
• Strong analytical and problem-solving skills
• Excellent communication for remote collaboration
• Proficient in Excel
• Reliable internet and dedicated remote workspace in SA

Responsabilidades

• Monitor daily flow of e-commerce orders from placement to delivery.
• Ensure accurate picking, packing, and shipping across fulfillment centers.
• Maintain inventory accuracy through regular reconciliation with warehouse teams.
• Coordinate with shipping carriers for pickups and tracking.
• Analyze fulfillment metrics and identify improvement opportunities.
• Develop and implement SOPs for fulfillment processes.
• Communicate with customer service, warehouse teams, and partners to ensure seamless operations.
• Troubleshoot operational issues during fulfillment.
• Assist onboarding and training of new staff or partners remotely.
• Drive continuous improvement to reduce costs and improve customer experience

Conhecimentos

Order fulfillment

Inventory management

Excel

Analytical thinking

Remote collaboration

Problem solving

Communication

Formação académica

Degree in Logistics

Ferramentas

WMS

E-commerce platforms

Descrição da oferta de emprego

Placements24 seeks a Remote Fulfillment Operations Specialist to optimize end-to-end online order fulfillment from SA-based operations. You will monitor order flow, ensure accurate picking/packing and shipping, and maintain inventory accuracy while coordinating with carriers and warehouse teams.

This role emphasizes remote collaboration, process improvement, and customer satisfaction. The ideal candidate has 3+ years in e-commerce fulfillment or logistics, experience with WMS and e-commerce