Remote E-commerce Logistics & Operations Lead

Placements24; Stellenbosch; Hybride; ZAR 1 800 000 - 2 400 000; Plein temps

Avantages offerts par ce poste

Remote work

Flexible hours

Home office stipend

Professional development

Résumé du poste

Placements24 is seeking a Senior E-commerce Operations Manager to lead remote fulfillment, logistics, and customer experience for a nationwide online retailer. You will shape strategy, drive efficiency, and partner with internal teams and 3PLs.

This 100% remote role requires a proven track record in e-commerce supply chains, strong leadership, and the ability to manage cross-border shipping. The position offers a competitive salary, bonus potential, and a comprehensive benefits package.

Qualifications

• Master's degree in SCM, Operations, Business Admin or related field.
• 7+ years in e-commerce ops and supply chain with leadership.
• Experience leading remote teams across multi-location logistics.
• Strong knowledge of inventory systems: WMS/OMS/TMS.
• Proven cost reduction and fulfillment optimization success.
• Excellent negotiation, analytical and communication skills for remote work.

Responsabilités

• Develop strategies for efficient, scalable e-commerce operations.
• Oversee inventory, forecasting, stock optimization and warehousing.
• Manage order fulfillment from placement to delivery with accuracy.
• Maintain relationships with 3PLs, carriers and vendors.
• Establish SOPs for all operations and monitor key metrics.
• Lead and mentor a remote team of operations staff.
• Coordinate returns/exchanges and collaborate with IT on platforms.

Connaissances

Strategic leadership

Remote team management

Project management

Data analysis

Vendor management

Stakeholder communication

Formation

Master's degree in SCM/Operations/Business Administration

Outils

WMS

OMS

TMS

Description du poste

Placements24 is seeking a Senior E-commerce Operations Manager to lead remote fulfillment, logistics, and customer experience for a nationwide online retailer. You will shape strategy, drive efficiency, and partner with internal teams and 3PLs.

This 100% remote role requires a proven track record in e-commerce supply chains, strong leadership, and the ability to manage cross-border shipping. The position offers a competitive salary, bonus potential, and a comprehensive benefits package.