Remote E-Commerce Fulfillment Manager

Placements24; Mossel Bay; Hybrid; ZAR 750,000 - 1,100,000; Full time

Benefits offered by this job

Performance bonuses

Comprehensive benefits

Remote work environment

Job summary

Placements24 is seeking an Online Retail Fulfilment Manager to lead a fully remote team and oversee the end-to-end order fulfilment lifecycle for a fast-growing ecommerce operation. You will optimize warehouse processes, manage inventory across channels, and coordinate with 3PLs and carriers to ensure accurate, timely delivery.

The role requires 5+ years in ecommerce fulfilment, strong leadership, and a data-driven mindset to improve efficiency, reduce costs, and enhance customer satisfaction

Qualifications

• Minimum 5 years in ecommerce fulfilment or related logistics.
• Proven experience in online order processing and shipping.
• Strong inventory management knowledge and best practices.
• Experience with WMS and OMS.
• Excellent leadership and remote communication skills.
• Data-driven with analytical problem-solving abilities.
• Bachelor's degree in Supply Chain or related field preferred.

Responsibilities

• Oversee end-to-end online order fulfilment, from receipt to delivery.
• Develop strategies to improve fulfilment efficiency and reduce costs.
• Manage inventory across channels to prevent stockouts.
• Coordinate with 3PLs and shipping carriers for timely delivery.
• Implement quality controls for accuracy and presentation.
• Lead and coach a remote team of fulfilment staff.
• Utilise WMS/OMS to improve operational visibility.
• Analyze metrics and drive corrective actions.
• Ensure safety compliance and company policies.
• Collaborate with customer service and sales to resolve issues.

Skills

Fulfilment management

Remote leadership

WMS

OMS

Inventory management

Logistics

Data-driven decisions

Team leadership

Vendor coordination

Education

Bachelor's degree in Supply Chain Management

Tools

WMS

OMS

ERP systems

Job description

Placements24 is seeking an Online Retail Fulfilment Manager to lead a fully remote team and oversee the end-to-end order fulfilment lifecycle for a fast-growing ecommerce operation. You will optimize warehouse processes, manage inventory across channels, and coordinate with 3PLs and carriers to ensure accurate, timely delivery.

The role requires 5+ years in ecommerce fulfilment, strong leadership, and a data-driven mindset to improve efficiency, reduce costs, and enhance customer satisfaction