Remote E-commerce Fulfillment Strategist

Placements24; LegKraal Gate; Hybrid; ZAR 480,000 - 720,000; Full time

Benefits offered by this job

100% remote work

Health insurance

Retirement plan contributions

Paid time off

Job summary

Placements24 is seeking an experienced E-commerce Logistics Specialist to join a fully remote team. You will manage end-to-end logistics for online channels, optimize shipping, and handle carrier relationships to ensure timely, cost-effective delivery.

A strong focus on data-driven improvements, SOPs, and customer satisfaction is required. The role emphasizes independence in a remote setting, collaboration with inventory and warehouse teams, and leveraging shipping platforms and technology to

Qualifications

• Bachelor's degree in Logistics, Supply Chain, Business Administration, or related field.
• Minimum of 3 years of experience in e-commerce logistics, fulfillment, or supply chain management.
• Proven experience managing shipping carriers and optimizing delivery networks for online retail.
• Proficiency with e-commerce platforms (Shopify, WooCommerce) and shipping software/carriers (FedEx, UPS, DHL, local carriers).

Responsibilities

• Manage end-to-end logistics operations for e-commerce sales channels, including order fulfillment, shipping, and returns.
• Select, negotiate with, and manage relationships with third-party shipping carriers and logistics partners.
• Optimize shipping strategies to reduce costs and improve delivery times for customers.
• Monitor shipping performance and customer delivery feedback, identifying areas for improvement.
• Ensure accurate and timely processing of orders and shipment tracking information.
• Collaborate with inventory management and warehouse teams to ensure efficient stock allocation and fulfillment.
• Implement and utilize technology solutions for shipping, tracking, and customer communication.
• Analyze logistics data to identify trends, opportunities, and potential issues.
• Develop and maintain SOPs for e-commerce logistics.
• Troubleshoot and resolve logistics-related issues impacting customer satisfaction.

Skills

Logistics management

Carrier relationships

Data analysis

Negotiation

Remote work

Education

Bachelor's degree in Logistics or related field

Tools

Shopify

WooCommerce

FedEx

UPS

DHL

Job description

Placements24 is seeking an experienced E-commerce Logistics Specialist to join a fully remote team. You will manage end-to-end logistics for online channels, optimize shipping, and handle carrier relationships to ensure timely, cost-effective delivery.

A strong focus on data-driven improvements, SOPs, and customer satisfaction is required. The role emphasizes independence in a remote setting, collaboration with inventory and warehouse teams, and leveraging shipping platforms and technology to