Remote IT Support Technician - Graduate

Placements24

Sandton

Hybrid

ZAR 180,000 - 240,000

Full time

10 days ago

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Benefits offered by this job

Remote work setup

Training & certification

Team collaboration

Competitive salary

Job summary

Placements24 is seeking a proactive Graduate IT Support Technician for a fully remote role, with operations quietly anchored from Sandton. You will provide essential technical support to internal users, troubleshoot hardware and software issues, and ensure smooth IT operations in a remote-first culture.

This entry-level position offers hands-on experience, training and certification opportunities, and a chance to develop expertise in IT support while enjoying significant flexibility and

Qualifications

Bachelor's degree in IT, Computer Science, or related field.
Solid understanding of PC hardware, Windows/macOS, and basic networking.
Experience with help desk ticketing systems is a plus.
Strong problem-solving and communication skills for remote support.

Responsibilities

Provide remote technical assistance for hardware, software, and network issues.
Diagnose and resolve IT problems, escalating as needed.
Install, configure, maintain hardware/software/networks, printers, scanners.
Manage user accounts and permissions across IT systems.
Maintain IT inventory and assist with equipment procurement.
Document solutions and create user guides.

Skills

Remote support

Customer service

Time management

Communication

Education

Bachelor's degree in IT/CS

Tools

Help desk ticketing systems

Job description

This entry-level position offers hands-on experience, training and certification opportunities, and a chance to develop expertise in IT support while enjoying significant flexibility and

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