Remote Insurance Operations Specialist

Placements24; Randburg; Hybrid; ZAR 822,000 - 1,314,000; Full time

Benefits offered by this job

Fully remote work

Health, dental, vision insurance

Bonuses

Career development

Job summary

Placements24 is seeking a detail-oriented Remote Insurance Operations Specialist to join a fully remote team. You will manage policy administration support, data integrity, and process improvements across operations, collaborating with sales, underwriting and claims to ensure compliance.

This role offers autonomy, a competitive salary with bonuses, comprehensive benefits, and strong opportunities for professional growth within a leading insurance provider.

Qualifications

• Experience in operations, administration, or support in the insurance industry.
• Strong knowledge of policy administration processes and terminology.
• Excellent data management and attention to detail.
• Excellent written and verbal communication for remote work.

Responsibilities

• Support administration and maintenance of insurance policies with data accuracy.
• Process endorsements, cancellations, and renewals per procedures.
• Identify and help implement workflow improvements.
• Monitor performance metrics and generate regular reports.
• Ensure compliance with regulatory requirements and internal policies.
• Collaborate remotely with sales, underwriting and claims to resolve issues.

Skills

Policy administration

Data integrity

Process improvement

Remote collaboration

Insurance software

Documentation

Tools

Policy admin software

MS Office

Job description

About the Role

Our client is seeking a detail-oriented and proactive Remote Insurance Operations Specialist to join their expanding, fully remote team. This position plays a vital role in ensuring the smooth and efficient running of the company's insurance operations. You will manage various back-office functions, including policy administration support, data integrity, and process improvement initiatives. This role offers the unique advantage of working entirely from home, providing autonomy and flexibility while contributing to the operational excellence of a leading insurance provider. You will be instrumental in optimizing workflows and ensuring compliance across all operational aspects.

Key Responsibilities

• Support the administration and maintenance of insurance policies, ensuring data accuracy and completeness.
• Process policy endorsements, cancellations, and renewals according to established procedures.
• Identify opportunities for process improvements and contribute to the implementation of new operational workflows.
• Assist in monitoring operational performance metrics and generate regular reports for management.
• Ensure compliance with all regulatory requirements and internal policies related to operations.
• Collaborate remotely with other departments, such as sales, underwriting, and claims, to resolve operational issues.

Requirements

• Previous experience in an operations , administration, or support role within the insurance industry.
• Strong understanding of insurance policy administration processes and terminology.
• Exceptional organizational skills and a keen eye for detail in data management.
• Proficiency in using insurance software systems and standard office productivity tools.
• Excellent written and verbal communication skills for effective remote collaboration.
• Ability to work independently, manage priorities, and meet deadlines in a remote work environment.

Benefits

• Competitive annual salary and performance-based bonuses.
• Fully remote work arrangement offering excellent work-life integration.
• Comprehensive health, dental, and vision insurance coverage.
• Opportunities for professional development and career advancement.
• A supportive and collaborative remote team culture focused on efficiency and innovation.