Insurance Operations Specialist

Placements24; Kimberley; Hybrid; CAD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Health benefits

Retirement plan

Remote work

Professional development

Job summary

Placements24 is assisting a client, a progressive insurance provider, in sourcing an Insurance Operations Specialist to join a fully remote team in Canada. You will drive efficiency in policy administration, claims handling, and data integrity while supporting multiple operations functions.

The role emphasizes process improvement, SOP development, and system optimization. A meticulous, proactive candidate with 3+ years in insurance operations and a BA in a related field will thrive in a remote

Qualifications

• Minimum 3 years of experience in insurance operations, administration, or a related role.
• Strong understanding of policy administration, claims handling, and customer service.
• Proficient with insurance management software and data analysis tools.
• Excellent organizational skills and attention to detail.
• Proactive approach to process improvement; bachelor's degree preferred.

Responsibilities

• Analyze and optimize operational processes to enhance efficiency and reduce costs.
• Manage and maintain operational systems, ensuring data accuracy and integrity.
• Develop and implement SOPs for various insurance functions.
• Monitor operational performance metrics and identify areas for improvement.
• Provide support to other departments on operational matters and system usage.
• Assist in the implementation of new technologies and system upgrades.

Skills

Insurance operations

Data analysis

Process improvement

SOP development

System administration

Customer service

Education

Bachelor's degree in Business Administration or related field

Tools

Insurance management software

Job description

About the Role

Our client, a progressive insurance provider, is looking for a meticulous and efficient Insurance Operations Specialist to join their remote team. This role is central to ensuring the smooth and effective functioning of the company's day-to-day insurance operations. You will be involved in process improvement, system management, data integrity, and ensuring compliance across various operational functions. This is an excellent opportunity for an organized and detail-oriented individual to contribute to operational excellence and efficiency within the insurance sector from a remote setting.

Key Responsibilities

• Analyze and optimize operational processes to enhance efficiency and reduce costs.
• Manage and maintain operational systems, ensuring data accuracy and integrity.
• Develop and implement standard operating procedures (SOPs) for various insurance functions.
• Monitor operational performance metrics and identify areas for improvement.
• Provide support to other departments on operational matters and system usage.
• Assist in the implementation of new technologies and system upgrades.

Requirements

• A minimum of 3 years of experience in insurance operations , administration, or a related support role.
• Strong understanding of insurance processes, including policy administration, claims handling, and customer service.
• Proficiency in using insurance management software and data analysis tools.
• Excellent organizational skills and attention to detail.
• Strong problem-solving abilities and a proactive approach to process improvement.
• A bachelor's degree in Business Administration, Management, or a related field is preferred.

Benefits

• Competitive annual salary and potential for performance bonuses.
• Comprehensive health and wellness benefits.
• Retirement savings plan contributions.
• A fully remote working arrangement, offering maximum flexibility.
• Opportunities for professional development and continuous learning in operations management.