Remote Installation & Deployment Specialist

Placements24; George; Hybrid; ZAR 360,000 - 600,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Fully remote work environment

Generous annual leave and sick days

Continuing learning and certifications

Job summary

Placements24 is seeking an experienced Remote Installation Specialist to join its fully remote team, supporting clients across regions. You will guide customers through setup, configuration, and initial troubleshooting of advanced systems, delivering expert technical assistance via phone, email, and video conferencing.

Ideal candidates bring hands-on remote installation experience, strong hardware/software/network knowledge, excellent communication, and the ability to work autonomously in a

Qualifications

• Experience in remote technical support or installation roles.

Responsibilities

• Provide expert remote guidance for installation and configuration.
• Troubleshoot issues during remote installations.
• Develop and maintain installation guides and FAQs.
• Collaborate with engineering to address complex issues.
• Conduct remote client training on systems.
• Manage installation requests and SLA priorities.

Skills

Remote support

Installation

Hardware

Software

Network configurations

Diagnostics

Problem solving

Remote access tools

Communication

Autonomous work

Tools

Video conferencing

Ticketing systems

Documentation tools

Job description

Placements24 is seeking an experienced Remote Installation Specialist to join its fully remote team, supporting clients across regions. You will guide customers through setup, configuration, and initial troubleshooting of advanced systems, delivering expert technical assistance via phone, email, and video conferencing.

Ideal candidates bring hands-on remote installation experience, strong hardware/software/network knowledge, excellent communication, and the ability to work autonomously in a